jimjam Posted January 29, 2007 Share Posted January 29, 2007 Hi all Me and my partner moved into our new house just over a year ago now and we have a aritech cs-350 alarm which was allready installed and the previous owners only gave us one five digit code and i cannot get into the menu's with this code to be able to change the time and date as its hours in advance. I have read alot of people having this problem and it is mentioned that a four digit code is entered as a engineer's code but i have tried that and it does nothing and just waits for the last fifth digit.....is this normal or is our panel locked out from us (the user)????? Many thanks jan. Link to comment Share on other sites More sharing options...
jimjam Posted January 29, 2007 Author Share Posted January 29, 2007 we did have when we moved in but like all things its been put in a safe place.......so in other words it could be anywhere.. i can get into user menu and in there all i can do is change user code and get into the log and thats the only things i can do Link to comment Share on other sites More sharing options...
mjw Posted January 29, 2007 Share Posted January 29, 2007 we did have when we moved in but like all things its been put in a safe place.......so in other words it could be anywhere..i can get into user menu and in there all i can do is change user code and get into the log and thats the only things i can do Well user codes can be set up in either managers menu or engineers if the code you have has'nt the time and date option your only real hope is to call a local company to default a panel or reprogram your code in attributes or user options with the 'td 'option Link to comment Share on other sites More sharing options...
mjw Posted January 29, 2007 Share Posted January 29, 2007 Hi allMe and my partner moved into our new house just over a year ago now and we have a aritech cs-350 alarm which was allready installed and the previous owners only gave us one five digit code and i cannot get into the menu's with this code to be able to change the time and date as its hours in advance. I have read alot of people having this problem and it is mentioned that a four digit code is entered as a engineer's code but i have tried that and it does nothing and just waits for the last fifth digit.....is this normal or is our panel locked out from us (the user)????? Many thanks jan. By any chance does your 5 digit code start with a zero,if so lose the zero as zero is an escape button...N.B you can not have a zero within your code Link to comment Share on other sites More sharing options...
jimjam Posted January 29, 2007 Author Share Posted January 29, 2007 Naa it starts with a number so it must have been changed to a five digit code Link to comment Share on other sites More sharing options...
mjw Posted January 29, 2007 Share Posted January 29, 2007 Naa it starts with a number so it must have been changed to a five digit code It is possible if you have an engineers code you can change the user number...but i cannot tell you how to do this Link to comment Share on other sites More sharing options...
jimjam Posted January 29, 2007 Author Share Posted January 29, 2007 ok thanks anyway Link to comment Share on other sites More sharing options...
C.Simmons Tech Services Posted January 30, 2007 Share Posted January 30, 2007 Add a new code and change code attributes, give the code FS,PS,US,IN,CO,CC,MG and TD, then delete the old code. 0 clears panel and also brings up propmt for entering code Chris Link to comment Share on other sites More sharing options...
Guest Posted January 30, 2007 Share Posted January 30, 2007 we did have when we moved in but like all things its been put in a safe place.......so in other words it could be anywhere..i can get into user menu and in there all i can do is change user code and get into the log and thats the only things i can do clicky Dave Link to comment Share on other sites More sharing options...
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