i think colin meant you have a tamper fault, and as you have opened the panel chances are its that, but it might not be, could be another one aomewhere else

Sorry to persist with this but I want to amke sure I get this right. Assuming it is the springer is it just a case of pressing it so that it sits right, or is there anyhting more to it?

Pretty much right - make sure it sort of sits at a right angle to the board - be carefull there are mains voltages inside the panel!!!!!

i think colin meant you have a tamper fault, and as you have opened the panel chances are its that, but it might not be, could be another one aomewhere else

Sorry to persist with this but I want to amke sure I get this right. Assuming it is the springer is it just a case of pressing it so that it sits right, or is there anyhting more to it?

Pretty much right - make sure it sort of sits at a right angle to the board - be carefull there are mains voltages inside the panel!!!!!

Thank you all for your help. At least I can know get a good night's sleep without worrying about the alarm going off. One last question I have, if you don't mind, is that when I make sure that the spring is in place , do you think it would be better to turn the connection with mains off?

You should isolate mains before removing cover - but if the backup battery is cream cracked it could possibly stuff your alarm up.

may be a long shot but have you reset the panic button that you "accidently" pressed?

Steve