Hello all,
Previously I installed the PowerMax Complete with PowerLink2 approx 7yrs ago, and had no issues since... until today
I have some to change the monitoring station today as the previous company seem to have gone out of business, so I have a 7 day trial with a new company. When trying to
When trying access Installer Mode, the panel won't now recognise any of my User Codes that I 100% know are correct before being able to access the menu to get to Installer Mode. I haven't used the panel via key pad at least for 5-10 months, primarily via remote key fob. So, would not using the panel directly for so long have done something?
Troubleshooting -
Tried default codes in case it reset itself somehow
They keypad recognises that I am entering the 4 digits for code
Remote key fob and also tags still communicate with the panel
I have seen when searching people have mentioned using the 'DEF' pin on the panel, but is this needed for my issue, and would it lose all of the configuration on the system? Is there anything else I can do to troubleshoot or fixes?
Many thanks for your help all.