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anon_uk

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  1. Issue resolved. Easy fix in the end, used 'DEF' for the installer menu and PowerLink reset. Re-configured the PowerLink, and all back to normal and user codes appeared again.. Hope others will find this useful.
  2. Understood many thanks, I might see if I can add the USB interface and program that way. Cheers
  3. Hi al-yeti, I understand what you are saying. But I know they are correct, especially one of them was written for the dog walker. So, what other options do I have? Previously I was with Sapphire Alarms but apparently they no longer exist, so I am having a 7 day trial from this company ##REMOVED## Thanks
  4. Hello all, Previously I installed the PowerMax Complete with PowerLink2 approx 7yrs ago, and had no issues since... until today I have some to change the monitoring station today as the previous company seem to have gone out of business, so I have a 7 day trial with a new company. When trying to When trying access Installer Mode, the panel won't now recognise any of my User Codes that I 100% know are correct before being able to access the menu to get to Installer Mode. I haven't used the panel via key pad at least for 5-10 months, primarily via remote key fob. So, would not using the panel directly for so long have done something? Troubleshooting - Tried default codes in case it reset itself somehow They keypad recognises that I am entering the 4 digits for code Remote key fob and also tags still communicate with the panel I have seen when searching people have mentioned using the 'DEF' pin on the panel, but is this needed for my issue, and would it lose all of the configuration on the system? Is there anything else I can do to troubleshoot or fixes? Many thanks for your help all.
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