Jump to content
Security Installer Community

netkey11

Newbie
  • Posts

    3
  • Joined

  • Last visited

Posts posted by netkey11

  1. Hallo to all, I am a new member with a small problem.

    I have bought the new Hikvision DS-2CD2386G2-ISU/SL and conected to my previously installed

    Annke 4K NVR System (I have 6 Annke 4K IP cameras, and 1 new Hikvision DS-2CD2386G2-ISU/SL IP

    Camera on the same system, ist the same hardware, they are compatible). It funktions everything

    good, but now i have 3 problems.


     

    • I have activated Smart event and draw a field that it needs to activate alarm and strobe light when somebody comes in the field, but when i restart the camera, the marked field is always gone, everything other stays, just the marked field is gone.
    •  
    • I have activated push notification on my Hik-Connect App, and Hikvision filter doesnt function (Human and Vehicle) I get photos from everything, also when a ligt comes in the marked field
    •  
    • And the last problem is I cant playbackt the video material from Hikvision Camera, just few hours in the morning and few hours in the evening.When i try the time between it shows Error: (260015)


    I hope somebody can help me. Thanks in advantage

×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.