[Lightsys 2 with new router and no connection]

In case anyone else runs into this. Disconnecting the network cable for a short while and reconnecting didn't work.

 

Disconnecting the network cable for 30 minutes, then reconnecting did the job. Even with a different default gateway.

[Lightsys 2 with new router and no connection]

I'll call the installer and post the results here if they figure out what causes this. Might be useful for others.

[Lightsys 2 with new router and no connection]

I'll call the installer. From a network perspective, I'm still curious whether this is a known issue?

 

Anyone knows what happens behind the scenes?

[Lightsys 2 with new router and no connection]

Hi all,

 

We replaced our current router with another one, kept the same IP address and now Risco Cloud can't connect anymore. I noticed there were two (old) similar threads here:

 

 

 

All other network devices have no issues. I can ping the lightsys 2 on the network. It seems the lightsys 2 doesn't refresh its ARP cache or something, sticking to the MAC address of the old router. It's been a couple of hours now. I tried resetting the router and disconnecting the LAN cable for a short while but it doesn't make any difference.

 

Anyone else ran into this before?

 

Rene