Did you resolve your issue? I moved into a house recently that has an agility 3 system (installed by people who ripped off the previous owner) and I had to start from scratch to learn how to use it. Very easy to sort out and set everything back to default and start again rather than deal with the rentier installers. [defaulting info and codes removed] or maybe its both, I don't know what the saying is. You can download all of the documentation from the risco website as well. You need to remember that when its reset, you need to assign the keypad and sirens and sensors back into memory. The downloads explain it all. I'd also have a general search for the documents, seems they are all there
