Cheery32
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Posts posted by Cheery32
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I have recently started working in an ARC with no previous experience. Although I'm learning very fast, I'm stuck on one thing which no-one can provide an answer to that I understand. When we receive a single activation, we sometimes then receive a 'duplicate'. Does anyone know what this duplicate means, and whether this should be policed although I'm told the duplicate is not a verified signal?
Duplicate alarm signals
in General Security & Fire Queries
Posted
Thanks for your replies. We handle intruder and fire alarms for over 5,000+ premises UK-wide including a large retail chain with over 400+ stores and it's the retail stores that I have the confusion with. We don't get duplicates on every activation from every store but I have known to receive a single activation, followed by several duplicates and finally a verified which was later confirmed as a break-in, and we've also had a single followed by duplicates and that also was a confirmed as a break. So my question really is, are the duplicates an indication that a break-in is taking place without receiving a verified signal? The stores are using webway.