sg0508

Thanks for the replies so far. After being promised a call from an engineer and chasing that up through the night, it still didn't happen. Finally got an email this morning at 9am promising me a site visit but even though I'm chasing it up, still nothing! Don't think the battery has been replaced in my time here (4 years). Do I need to take the cover off the panel and replace? I assume that sets the alarm off again by tamper? The panel is in a cupboard in the utility room which is very dry as the underfloor manifold is housed there. No power cut recently either. Would water ingress in the external siren/box cause it? Thanks.

Thanks. Trying to call them (TSI Security) but no response.

Hi. Need some help please. My Galaxy G2 alarm keeps triggering since early hours of this morning. Just started again at midnight even though the system isn't set. The Mk7 keypad display just shows ********* so I can't disable the alarm. Can anyone please advise as we can't get an engineer till morning and the alarm keeps waking my children & neighbours! Thanks.