Philg1965

Hi Can't lose the tamper now... When I did the batteries last year was ok... Is it engineer visit now then ?

Hi I thought it funny that the RFX didn't give a zone11 so think you are right it had been programmed wrong. Will try that to omit the zone if I can lose the tamper alert Thanks for your help Phil

Hi Thanks for the reply I tried to omit zone 11 but it came up with a cross after the 11 on the keypad which meant that it could not be omitted ? Will have another go later when I am home. for the post Phil

Hi When I changed the batteries the alarm activated for each shock sensor I just put in my code and it was fine ? I better check the tamper switch under the RFX cover ? I removed the RFX cover and silenced the alarm. Then put it into learn mode and scrolled through but no number 11 was displayed. The numbers were in the twenties ? I was pushing the button under the Display and believe the delete button is under neath this one. Any ideas gratefully received Thanks for your help Phil

Hi Well tried to disable Zone11 issue but when I tried the zone did not appear on the RFX board ? And when did the walk test there was no zone 11 ? Also now need a engineer reset as the the alarm sounded with the tamper switch activated !. Anyone recommend a fitter in or near Southampton ? Phil

Hi Charlie I changed the batteries around a year ago but have ordered 5 more just in case. Phil

Hi Thanks for your quick response. Yes the PIR are wired and the windiw sensors wireless and the control pad is a 9751. Will try to disable the windiw sensor till I can have this replaced. I moved here around 2yrs ago so think it is due for a service. Can anyone recommend someone near Southampton and a rough costing please. Thanks again it's appreciated Phil Hi Charlie I will try that but they are wireless. Phil

Hi I have just joined the forum and if possible need some help ! I have a Scantronice Alarm System and everything has been fine but I think have a issue with one of window sensors a Scantronic 738r.This has only happened after the wife was cleaning the inside of the windows and possibly water has somehow got into the sensor ? The alarm sets fine and is showing no faults when you go through the key pad how ever after 5mins or so after setting the alarm activates and it states Zone 11 in the log is the culprit. I have found some paperwork next to the what I believe to be the radio receiver and it's a RFX08 &RFX16 wiring diagram and instructions. I have been doing some research and done a walk test and only the PIR detectors show on the zones and I am after Zone 11? My question is how can find out which window sensor is Zone 11 ? Also as a temporary measure can I just deactivate this one sensor ? Or do I have to delete all the window sensors ? The paper work does show a tamper switch Figure 8 so I guess the alarm will activate when I remove this Can this just be silenced by entering my code on the key pad ? Thanks in advance for any help it's much appreciated or can anyone give me name of a local company that will attend. Regards Phil