Simon Clark

I tried setting com port 1 to nothing and wintex failed again. However I then changed the baud speed to 38400, from 19600 and it now works.

Hi. Yes ip address password etc were all good. I switched the comip to port 2 and powered off and on. Changed the comip in the panel to com port 2 and then got a error message of com 1 error. I then tried telling the panel I had a comip on both com ports and strangely that worked! Now connecting via wintex remotely, and working on my next issue with montex.

Hi, I am in need of some help with the comip and wintex on my new Texecom Elite Premier 24 I have installed myself. I have got it all working, with internal wired expander, wireless expander, dialler and 2 keypads and all good. However I want to get all the options tweeked properly and it is obviously much easier via wintex. I also want to be able to use the mobile app as well. I can ping the panel, and can access the panel's holding webpage so it is clearly connected and I have the right IP address for it. However neither my PC running wintex nor my mobile via the app can connect (which I think rules out any PC based firewall issues) If I enter the wrong IP or wrong port in wintex it fails to connect immediately. However with the right port and IP address it tries to connect, says "Status: Reading panel type and serial number" for 15 seconds, then says connection could not be established. I thought I might have set the DL attended setting, or another UDL option, but have turned these all off, ie no letters showing, but still I cant connect. Does anyone have any good ideas, I dont fancy hitting factory reset ,but that is my next option. Thanks Simon