mweetman

Thanks for all the great input. The tamper switch had actually been broken by the Service Company, & they had tried to fix it with tin foil & bluetack! Luckily as the device was left in Programming Mode, I could reset the Engineer's code, & change the Tamper Smitch. Then fixed the PIR (which had been disconnected by the Service Company), & fixed 2 Zones that we had to omit for the last 5 years (these were simple problems). All is good now ) I have one further question that I can't fathom. The Entry/Exit door has a lock with a shunt. When the alarm is in Day mode, the lock USED to give a 2 tone (high, low) indication when it was locked. However, now it gives the high/low indication when the door is UN-Locked, & nothing when the door is locked. I recall this happened once before, but didn't see what the Service company did to change this back to the 2 tones when locking. Looking at the programming guide I have "9100/9105 Installation & User Guide", I can't work out what I need to do to reverse the behaviour. Any tips appreciated, & once again, THANKS FOR THE FANTASTIC SUPPORT. Martin

The tamper switch was to blame. Thanks so much to everyone. Martin

Thanks for all the great help! Sorry for the dumb question, but in this state, will the unit dial out if I open it up? I guess not, but thought I would ask.

Hi I have a Scantronic 9100 that has been serviced by a local firm since I moved into my house 14 years ago. The alarm was working fine untill it was last "serviced", but the engineer said that the panel was now broken & needed replacing. I was suspicious of this as the panel was working fine before he arrived. Anyway, I was involved with Scantronic on the design on this panel, so I took a look at it. The unit is stuck in programming mode. I can perform all the programming functions, including walk through & bell tests. However, when I try to exit programming mode with "99 Enter", i get a low beep & "-" is displayed. Hence the unit appears to be stuck in programming mode. As the unit is wired to the line, I don't want to open it up till I understand what is going on. Any hints as to why "99 Enter" wouldn't work? Thanks....