This was my first time posting to this forum because I sought some assistance from what I thought was a group of professionals in a similar industry. The petulant and childish responses I have witnessed so far are to be honest disturbing! Is the security industry in the UK really that infantile? Is this the expected maturity of a life protection system engineer in your community? I shudder at the thought. I sought some 'expert' advice on my first installation when the manufacturer's technical support team was not available. Wonderful work by the Global Moderator I might add! Seems to me the UK market could do with some professionalism - might just make a trip over!