Thank you for the replies, the system is an old system, which has worked fine.
The detector has been walk tested and shows an intermittent tone on exit, which is correct but don't t sound on entry.
The wiring has not been touched and has worked fine for two years, so its not a wiring fault.
Could a power failure alter the program?
I don't believe there is a setting which programs the sounder as silent on exit/entry.