Squidger

Not that I know of but I'll check in the morning and will also recycle the alarm power to see if it accepts the new IP that way. Thanks for the input so far guys.

Hi all, We have a Risco Lightsys alarm fitted and control it through an Android App via Risco Cloud. We wanted to swap out our router for a new Belkin one with more features for our business but Risco Cloud isn't liking it and I get a 'panel not connected' fault. I have changed the IP setting on the Lightsys panel so it can see the new router but it still doesn't want to connect to the cloud. Would anything need to be changed on the router or is there something I'm missing in the Lightsys menus? Any guidance anyone can give on this would be much appreciated. I thought it would be a fairly simple swap but maybe not