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Tex24

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Posts posted by Tex24

  1. Whoopee!! I have a superb fully working Texecom system. I can recite the Texecom installation manual off by heart but I still do not understand how it works.

    just a note about importing profiles from defaults or third parties.

    If you have correctly addressed two keyboards to your panel and these addresses are working fine but are not default eg) Add1 and Add 3.

    When importing a profile from defaults or third parties, then those addresses will be changed to Add1 and Add2 which would of course then be a mismatch.

    This is something while simple in concept  may not be something which is picked up or checked  from the profile sender or the profile receiver.

    I am still documenting my journey from faulty to good  installation and will post again when complete. This may help Newbies and their issues . ( I  am now an expert of course. LOL)

  2. To all those who replied to my post thank you. I know that i did not reply to all of them but i needed to focus on one line of action which for a newbie was quite intensive.

    The fault has been cleared now and for those interested enough i will report back after walk tests and part arm etc are completed.

    i am not entirely clear why it became good however at the moment i would surmise that it was not a configuration reason, however i had configured it incorrectly and only because of indispensable generous technical assistance from Secureiam  is it now configured correctly.

  3. the same Aux supply feeds all the PIRs.

    no outputs used.

    I am currently refitting the problen PIRs back to what was before i gave up as the answers are more promising.

    i need a little time to answer your other questions

    Would you give me a little time to send pics i now have so many profiles that I need to ensure the correct ones are sent and I have to revert PIRs back to original fixings as the solutions seem more promising. Will also send A diag showing the placement of all relevant components.

     Truly I have just sent the pics and restored the PIRs
    Appreciated thank you
  4. Meh..... it almost sounds like the PIR's are staying active for way too long after you have walked past them, which kinda brings some obscure things up.

     

    Are the PIR's fed directly from the AUX 12volt supply? 

    Neither 12v or 0v wire is fed from any of the panel outputs?

    Do the sensors operate correctly when you view them in engineer mode.  (Engineer utils....View zone status), do they go active and then back to secure reasonably quickly when you walk past them?

     

    Your exit mode is definately TIMED? I.e the exit sound continues AFTER you shut the door behind you, couldn't be youve set 'Exit settle time' to zero and its arming when you shut the door? (with the pir's still active)

    the same Aux supply feeds all the PIRs.

    no outputs used.

    I am currently refitting the problen PIRs back to what was before i gave up as the answers are more promising.

    i need a little time to answer your other questions

    need the profile so we can stop guessing at possible causes, according to the post above only changed the zone settings.

     

    at 2.15am still not seen them. (dont worry havent been awake allnight waiting for them just checking in when I woke up).

    Would you give me a little time to send pics i now have so many profiles that I need to ensure the correct ones are sent and I have to revert PIRs back to original fixings as the solutions seem more promising. Will also send A diag showing the placement of all relevant components.

  5. It is programming and keep loading in your wintex profile will not help if the profile is wrong.

     

    do screen shots of wintex profile or reset the zones to guard access via zone setup on the keypad and then change them back to guard access and don't change anything else. not default the panel then load in your wintex profile.

     

    Still having problems show your wintex profile, on either site you are requesting help from.

     

    Its expected that the pirs in the hallway of the exit route are likely to be activated and hence why they are guard access not guard.

    ............................................................................................................................................

    Ok but i made a profile from the defaults then changed only the zone settings leaving all the other settings alone- that was my master profile.

    As my reply in alternate forum

    May I email all the wintex screen prints to you. there are 9 of them small size about 250 Kb total showing all settings. Is your email addr the one on your website please.

    Again my apologies for missing your post i do feel if anyone at all then you would be my best bet to solve the issue. i am loathe to post the prints on a public forum for security reasons.

     

     

  6. Assuming they're wired devices, it still sounds like a programming issue.

    It should work OTB, maybe if you can't find the attribute that's been changed start a fresh.

     

    I would also start to consider if the detectors are in the best location.

    Wired system yes.

    PIRs Location perfect if it worked - i am now refitting the PIRs to limit the area of influence but this means they will not protect the keyboard and that is a big minus for me.

    The whole system is over-engineered as is my style. my thoughts were installing hidden wiring was a big slog so i may as well install more sensors than strictly needed with very little extra work to make a thief proof system.

    i have started afresh several times powering down and loading defaults. i also changed one  PIR.

  7. how did you reset them back to guard access?  did you use the keypad, select the zone in zone setup, press no then select guard access and then press yes?

     

     

    or did you use wintex to send your settings across.

    More info on what happens

    Results are as follows.

    TEST 1)

    Do you want to arm system- YES

    Area in Exit

    door opened and exit made.

    Outside I can tell that arm has failed because the strobe flashes which does not occur if system is armed OK.

    On entry

    KB reads system Alerts Area Arm Fail Hall PIR.( The PIR overlooking the KB when attempting to set arm.)

    The message actually reads Zone 3 Hall PIR (Active or not Active depending if I move about or not)

    TEST 2)

    Do you want to arm system- YES

    Area in Exit

    I hide from PIR active region and do not exit.

    After a time AREA FULL ARMED A

    I then unhide from the PIR and it senses me

    Area in Alarm Zone 3 Hall PIR

  8. how did you reset them back to guard access?  did you use the keypad, select the zone in zone setup, press no then select guard access and then press yes?

     

     

    or did you use wintex to send your settings across.

    Yes i used wintex to update to guard Access then I retrieved the settings from the system board to ensure the settings had been transmitted.

    also i used the keypad to check that the PIRs were set to guard Access in case wintex was misleading me.

    I have not SET the PIRs to Guard Access using the keyboard only checked the setting as i mentioned.

  9. seriously pirs on the exit route set to guard access and they should work, if you have been playing with the attributes, get to the keypad, go to zone setup, go to the zone and put the zone to not used and then back to guardaccess and leave alone do this for the zones affected and then try again.

     

    If a guard zone is active during the set it will say that its preventing it from arming a guard access wont as it is expected to be active as its on the exit route.

     

    Sounds like you need professional help to look into what is happening as the whole story just isn't there at the moment.

    As noted in my first post setting the PIRs to NOT USED solves the problem and the system arms OK however this is not what I want as the PIRs are there to add protection to the KB near the entry door. resetting the PIRs to Guard Access brings back the problem. i have also powered down the system twice then loading defaults then loading profile which should work. All to no avail. it appears to me that it is not possible to have a PIR watching the exit KB whatever the settings.

  10. Check in.....

     

    Global options....... system config...... 15 - Hide Exit Errors

     

    Sounds more like that is set to 'view exit error' which would prevent the arming even starting if you had zones open.

    Good idea however

    15- view exit errors is unticked

    so not the problem thank you

    are these pirs in alarm all the time

    what did diy tech support say?

    PIRs are working correctly and only in alarm when sensing movement.

    I am writing to tech support

    thank you

  11. ....what happens if with the zones for the pirs set to guard access
    Enter you code, do you want to arm ( Yes )
    Display showing Zone preventing arming Pir?
    Then press yes again and leave......

     

    The pirs are set guard access and attribute Access as noted in my question

     

    do you want to arm -yes
    area in exit
    area arm fail
    pir 1
    pir 2

     if I press yes again area arm fail persists.

    The above happens when i remain by the KB through the area in exit period,

    if I leave by exit door when area in exit, arming fails also.When entering it shows area arm failed.PIR 1 PIR 2

  12. Hi, can you help me with an  Arming programming question please.
    Texecom Premier Elite 24.  Wintex software. 2 keyboards.
    One area only Area A.
    No Area Suites set up.
    KB1 in  final exit /entry zone.
    Door contact final exit /entry programmed  as entry/exit 1, ommitable, Auto rearm.
    Two PIRs in entry exit zone both programmed as Guard Access. Ommittable. Access. Auto Rearm.
    Question:
    When Arming at the keyboard near the final exit door I am in the sight of the two PIRs which  at the moment of arming are active of course. This causes an arming fault and indication shows the PIRs are preventing Arming. if these PIRs are set to NOT USED then arming is OK.
    Is this normal or not as I believed that the Guard Access plus Access attributes prevented this. Or do these attributes only supress activity at exit after the alarm has been armed or reached  exit mode.
    More simply put how can I arm with the PIRs active.
     

  13. Hi, can you help me with an  Arming programming question please.
    Texecom Premier Elite 24.  Wintex software. 2 keyboards.
    One area only Area A.
    No Area Suites set up.
    KB1 in  final exit /entry zone.
    Door contact final exit /entry programmed  as entry/exit 1, ommitable, Auto rearm.
    Two PIRs in entry exit zone both programmed as Guard Access. Ommittable. Access. Auto Rearm.
    Question:
    When Arming at the keyboard near the final exit door I am in the sight of the two PIRs which  at the moment of arming are active of course. This causes an arming fault and indication shows the PIRs are preventing Arming. if these PIRs are set to NOT USED then arming is OK.
    Is this normal or not as I believed that the Guard Access plus Access attributes prevented this. Or do these attributes only supress activity at exit after the alarm has been armed or reached  exit mode.
    More simply put can I arm with the PIRs active.

  14. Hi I am commissioning a Texecom Elite 24 system.
    This is my very first installation. It has 22 zones using FSL wiring. It has 2 external keyboards.
    Also an 8XP External expander and an 8XE internal expander is included.

    I am using Wintex software to analyse and configure the system.
    Wintex shows that all the zones are healthy and functioning correctly, showing the correct resistance values for a resting state of 2.2K approximately. The two unused zones are set as Unused.
    The problem I have is this.
    In the Wintex diagnostics (Expander Status section) the 8XE expander shows that it is off line (Not fitted) , Zero volts. Expander Network Errors 0. Expander Box Tamper Open .
    Inspite of this all the zones connected to the 8XE are shown to be operating correctly. I have replaced the 8XE with another one however the problem remains
    The 8XP expander shows all correct and working and if relevant is set to address 2.
    I have absolutely no experience in fitting alarm panels and am at a loss to figure if the Wintex software has a glitch and incorrectly shows off line or if I should look for another reason the 8XE is showing offline.
    Has anyone any experience of this please your help and advice would be very much appreciated.

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