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lamplight73

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  1. If they jump up on windowsills etc within 2 metres of the pir then false alarms will occur. Pet sensors do not cure all ills (salesmen/ surveyors) will say otherwise. If the client absolutley wants the pets to have free roam then contacts on all perimeter doors/ windows and then confirmedl intervention visual or acoustic via the ARC? Lots of money. It's a compromise. I would rather if they had pets then focus on a decent security system and keep the pets in the kitchen.
  2. There is an answer on the Texecom website, something to do with you have to assign the ccts to both areas. I've a similar problem. I need a final door set on full set, silent set on night part arm but timed, and then another part arm but as in full set but without a particular cct. Mind f@ck.
  3. The NAPCO thing is a form of ACE so compliant in my eyes to set/ unset? Being able to tell the state of the system through a 3rd party app is something you need to ask NSI? A lot of things are determined by whether it is for insurance/ police response etc.
  4. Bell squark/ strobe flash on set is ok according to NSI as it is just a momentary indication. There was a time when this was interpreted as not acceptable, but then apparently NSI said it was ok. All about interpretation. You can tell the outside world that you have set the alarm with a bell chirp or strobe on set, but it has to be momentary. Strange though that keypads have to shut down so as to not show armed state, according to NSI, but it's acceptable to tell everybody around the area with a bell chirp/ strobe flash that you have just armed ( or not, more to the point) the alarm system. As with most things in our industry, not thought through.
  5. I always used to be asked if I was the window cleaner when I had a blank van. Ladders on top, why wouldn't I be? Easy mistake to to be made by the customer.
  6. I wondered if anyone from Menvier would pick this up? Have had another 3 sites in the last week random tampers on single ccts. Have knocked Menvier on the head, I cannot see how a company can sustain this level of callouts for seemingly random tamper conditions. Have moved over to Texecom. Seems the most logical panel to upgrade Menvier with. Many thanks for the interest and replies
  7. Say £75 a local call out, 3/ 4 times a week? That we have to account for. Thats a lot of cash. Only happens on Menvier panels?
  8. loads more over the last few weeks, no rhyme nor reason. If it is push on connectors surely Menvier would admit this on a technical call?
  9. Push on connectors, on the data line in and out only i think? wouldn't that just cause a lost node? network errors in log?
  10. Hi Joined a company that mostly use Menvier TS and MSeries. Have never seen so many random tamper faults for no reason. Pirs, Dualtecs , contacts, vipers, wired double pole or EOL. Use same devices on Scan/ Texecom products, same installers etc no issues. I have had 4 random tamper faults this week, different sites, range of devices etc, but Menvier panel. Anything I need to know? Mark
  11. Either omit the extra circuit through the user mode when setting ( an extra few seconds/ key presses, instructions in the user manual) or get a company to program the extra circuit into the ' part set' mode so the extra circuit is isolated automatically. Even if you have the eng manual, you can run the risk of isolating circuits without realising, and rendering the entire system useless. If you rely on the system for insurance purposes, any alterations need to be documented by a certified eng/ company.
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