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jimludwig

Trade ONLY
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Posts posted by jimludwig

  1. Since when did the rules allow contact details in posts?

     

    Well, yes it looks like I did. I meant no harm, but ignorance of the law is no excuse. Really sorry. I just now found the rules and realize the mistake. Regardless, I want all of you to be able to find me, so now you can.

    Interesting to see that apparently James has no problem promoting other brands, which is also against the rules. That seems to be okay.

  2. Ello Jim,

     

    maybe you could get the chance to look into the fact that our last 5 r8+ installs had issues with the bell NOT sounding when you enter a guard zone during the entry time.  Turn off EN50131 and all is better. 

     

    There was a thread started about it, and I rang texe tech support (prior to that) but apparently they could not replicate the issue.

     

    Will not be using them anymore until I get something solid sorted out.

     

    Hi Chris,

     

    I will absolutely look into this. What further information can you provide? Do you have serial numbers from the panels, have they been returned (and to whom) and if you still have them, could we get them please? As much info as possible is useful. I hadn't seen the previous posts/thread.

     

    My email address is (removed). If you (or anyone) isn't getting the service or products that you expect (I don't care how many you buy), please let me know. Forums can be useful, but probably not as effective as talking directly to us when there is a problem.

     

    -Jim

  3. Occasionally I dip into these to see what the chatter is. I don't normally post things. Almost sorry I looked at this thread, given the pages of less-than-productive banter to a simple question!

     

    Matt5595 - in answer to your original question, yes the Veritas PCB has changed (several years ago), but you can feel free to swap out the old one, since the board mounting and terminal layouts were unchanged. The PCB now includes auto-resetting PTCs instead of glass fuses. No this wasn't a standards-related change (as someone alluded to), it was to make life easier for customers. 

     

    James' point below about it being potential easier to replace the entire thing, ousting and all, is valid. His comment about replacing it with another brand, however, is suspect...

     

    As is your later praise of that "equipment" that Honeywell sells!

     

    ;-)

     

     

     

    Not sure if they changed the mounting points. But how much more is a complete panel or an accenta etc just in case its different. Rip it out and put an accenta lcd in its place. You wouldn't get a new tx with a pcb only

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