phkennedy

There is plenty of ARC's that will sell to Joe Public. Of course they will come with limitations of Keyholder only as well as the standard T&C's re false alarms etc. A monitoring connection is a monitoring connection to an ARC. Having worked in a few ARC's, makes no difference to an operator watching an alarm queue whether the signalling equipment has been fitted by me or a NSI Gold Installer. With most ARC's using automated Alarm Handling - connections become even less important. If they get the signal they get it. If they don't they don't. If the signalling is commissioned and working - it's no less likely to fail depending on who installs it. Of course there is plenty of points of view around system design, grades, quality of install etc etc etc. But that was not the point of my post, it was to ask for assistance in relation to Dualcom and the setup in G2 using Dial Capture - Objective met with obvious sensible point from James. Great thing about forums is that you are never short of points of view or schools of thought. Especially when you have a mix of professionals and amateurs. I personally fail to see any issue around this - no different from connecting a Ethernet Module to a G2 and using selfmon. I am just choosing to get a phone call from an ARC instead of a SMS or E-Mail and signal via DualCOM GPRS. Thanks to James and DualCOM support - all working great.

Hi Lwillis, Got the DualCom from my Local Arc. Took James' advice and contacted CSL and got the info required and decent guide. Turns out the PSTN Number and Account Number specified in the Galaxy are just dummy details to satisfy the Galaxy - Dual Com takes care of the rest. Thank You for pointers. Regards -PK

James, Thank you for coming back. To be honest thought it would have been a bit trivial for them and being a Diy'r and all that can entail, it can be sometimes a challenge when they find out. Thought I would post on here as a first step. I can make contact with them and get a bit of direction. Thanks Again. -PK

Evening All, Wondering if if I could get a bit of a steer if someone had a few minutes to help. I have a G2 recently installed myself and working perfectly well, no issues. Few detectors, keypads and siren. i have got a DualCom DigiAir with a years monitoring from my local ARC and would like to have a go at commissioning it myself before calling in a friend to check it over. i have no issues with the wiring of it, but more the programming of the Galaxy, could someone give a bit of direction if they had a few mins. Dualcom guide says I need to "The Digi-Modem must have an ARC telephone number and account number programmed for Dial Capture to work" - Do I need to programme the Galaxy with the actual PSTN number of the Arc if I was using a standard digi and account number on their monitoring platform, I would have thought that the DualCOM would have taken care of this - I.e Chip Number and GPRS communication back to the ARC. - Can anyone direct me and advise on this bit. Also, if using Dial Capture I assume I want to communicate in SIA? Can I define the essential pins/channels used if using DualCom I.e 3 (Intruder) 7(Confirmed ETC) ? Any advice on what the best practises or options needed configured on the Galaxy would be much appreciated. I am a Diy'r and enthusiast - Any advice appreciated. -PK

Nova-Security, popjon, GalaxyGuy, Thanks for the replies - all useful information. I think I might look at putting the G2 Panel in - I had thought that Honeywell were going to push Flex in a big way, so much so that G2's may have been phased out. Having installed a few G2's they are very stable, so introducing something like a Flex is not appealing especially as it appears Honeywell have potentially lost interest in it's development and the few bugs I'll get myself a G2 - I have seen the SelfMON System and really is impressive - initially I think I will go with DualCOM on Dial Capture then once I get my Internet Service installed I will go down the SelfMON route, getting DualCOM at mates rates from the ARC I used to work in. Thanks Again -PK

Hi All, Just wanted to say hello as I posted for the first time this afternoon. I'm an avid reader and love to pass my tea breaks reading the forums. Background: - DIY'er - Few Systems for Friends and Family, love working at Intruder - Worked for a While as a Engineer in Northern Ireland as part of a wider job role. - Used to Work for ARC as System Support Engineer looking after IT Platforms managing Monitoring System -Currently Work as IT Network Engineer -PK

Lwillis / Nova-Security, Many thanks for you're response - much appreciated. Lwillis - thanks for the info on the Reset procedure. Can I ask if anything major would stop you from running with the Flex? Heard about a few firmware bugs in the early ones, for a basic 8 Zone System with Dualcom any reason not to go ahead or anything to watch out for? Thanks Again -PK

Hi All, First time posting - so hello - avid reader, but never have replied or posted. Background: DIY'er - Few Systems for Friends and Family, love working at Intruder Worked for a While as a Engineer in Northern Ireland as part of a wider job role. Used to Work for ARC as System Support Engineer looking after IT Platforms managing Monitoring System Currently Work as IT Network Engineer I am planning to Install Galaxy Flex 050 System in my house (Flex 050, MK7's, Risco IWISE, Risco Siren, DualCom Monitoring) - just waiting on getting keys. I was going to go down the G2 Route, as I have done numerous installations before, however managed to pick up a second user Flex System (Yes I Know), so thought I would give it a go. First problem is finding the Engineer Reset Procedure for the Flex - I have it for the G2 and done it before, however not sure if the Flex is the same? Also missing the install manual - so trying to locate this, can anyone offer any advice. I am aware around the ethics around my above request, but thought I would ask, if I cannot get anywhere, I will just buy a new G2 Panel, however I believe that the DualCOM Module can plug straight onto the Flex Mobo - Has anyone done this? Any advice? If I got down the route of a G2, any advice on Monitoring - this will be keyholder only evidently, however wanted something more than an onbaord digi - I can get Webway or DualCOM, whats your thoughts. Many Thanks -PK