I have been programming this feature on previous Visonic models (PMax, PRO) and it was working flawlessly. What I had was an outside zone (non-alarm zone) which was configured only for announcing the name of the zone being alarmed. For example, if someone was walking outside at the garage area, the PIR would be alarmed and the control panel would sound the name "Garage". Thi used to work perfect on previous models as the alarm was triggered only once every 3 minutes if I remember correctly so if you moved in that area, only once you would here the name announcement.

 

I am now working with the newest generation (PowerMax 30 PG2) which work with the PowerG protocol which apparently caused this problem. Alarm triggering is now continuous so if the garage zone is triggered, as long as someone is ther, you will hear continuously (garage..garage....garage....garage....garage..). I have not yet managed to find an workaround and I would really appreciate if someone has the solution and shares it with me.

Further to this, I have noticed that the option for name chime has been removed from latest firmware (19.3) for the newer generation of PIRs. It's still there for the NEXT and camera PIRs but it still works in the way I mentioned above. I guess there is no solution and I just have to abandon using the non-alarm (announcement) zones.