budda
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Posts posted by budda
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Ah that looks like the thing intended to be hooked up to the Agility panel then - same wiring installation in the PDf diagram.
I've shot an email over to Risco support on the off chance they can advise on any solution before I go poking the TMP terminal signal.
Thanks for the link to the product -- I was looking for Agility 3 accessories so never saw this.
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What's wrong with it ? Apart from the model.
Hah - will post the items in the forum as I get through them
It works ... usually. Just random problems, some which stop the alarm even arming for days at a time.
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Suspect you need to connect GND to TMP at the panel end with a short length of wire?
No refunds for broken panels mind, but highly suspect that is the issue.
It may or may not need to be a resistor rather than plain link but doubt it.
A link on the terminals was my suspicion - but can't find nowt about it online!
Is TMP short for tamper by any chance?
Do any official external 2-way audio devices exist for Risco ? Their website shows nothing.
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Has it been OK before then?
You've defaulted the panel since it was first installed if I understand correctly too?
I only activated the external audio this morning. I've had no tamper alarms until today.
Then this afternoon i decided to have a crack at resetting the grandmaster code. I've not defaulted the existing zone devices and fobs etc that were originally set up by the installer.
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If I set DIP switch 2 to 'on' and wire up a simple phono cable to the SPKR and GND terminals I can link the Agility 3 panel up to the line-in on my Sonos AMP nearby.
This allows the voice notifications and beeps to be played through a selected Sonos zone in the house (or group of them) which is lovely as my main Agility panel is in the loft far away from the front door.
However if DIP switch 2 is 'on' and DIP switch 3 is 'off' I get a panel tamper alarm going off. This isn't discussed in the engineer manual so I'm wondering if there's some standard procedure i've missed regarding storing new DIP switch positions before power cycling or something ?
Or is there something i need to do with the remaining external audio terminals?
I couldn't see an official Risco device that connects up to all these terminals either - does one exist ?
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Okay - progress! It seems the tamper problem only occurs *if* I also have DIP switch 2 flicked to ON which I did in order to connect the audio voice message output to my home Sonos network (worked great!)
So are we allowed to talk DIP switches if it's not about grandmaster resetting -- as i've got that done now?
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Plenty of installers , maybe panel is blocked hence defaulting won't work and you must get an installer who either knows how or install a new panel
My panel is less than 12 months old so I really do hope something as drastic as a new panel isn't on the cards.
Does such a blocking capability exist for Risco Agility alarms? I couldn't find anything in the engineer's manual.
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call your installer
Sadly that's my problem: The one man band installer has been AWOL since last summer. After giving up calling and emailing him last autumn I finally got around to taking a look at what he installed this weekend.
I have no installer to call
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I've had an ongoing problem with some devices reporting "supervision loss" in my Risco Cloud event log.
The sun room is a PIR camera device.
As you can see this was since last summer, and the original installer has gone AWOL.
Does this message mean the PIR is faulty, or (as i saw in some other posts on this forum) the signal strength is poor on Risco kit ?
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Oh, sorry.
What's the best course for me to go on to resolve my problem then ?
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My alarm installer is a cabbage and has left me with an alarm system that doesn't seem to be operating smoothly.
He left me an engineers installation manual but the grandmaster code he wrote down doesn't work.
[Link removed] details [...] to default the Grandmaster and Engineer codes back to the documented [codes]
So I took the panel off the wall and carried out the following steps:
[Defaulting details removed]
[...] then reconnecting power makes the panel announce a tamper error and refuses to do anything on the keypad.
Putting DIP switch 3 back in to the on position stops the errors but wont let me change PIN codes. So i'm stuck at the moment.... what's the missing steps to complete a reset and change of the engineer and grandmaster codes ?
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Hello!
I'm an Risco Agility 3 owner - and had enough trying to get the installer to sort out some issues so i'm doing it myself!
So I'm looking forward to some technical talk here.
"system Troubles" Message With Risco Agility 3
in Members Lounge (Public)
Posted
A couple of weeks ago we started getting a "System Troubles:" message on the keypad screen when attempting to set the Agility 3 alarm.
When this message appears it pretty much blocks the alarm from doing anything else. It can happen over and over again.
The alarm was installed last March/April 2015 and hasn't shown this problem until February 2016 -- and it stopped us being able to set the alarm on exit for a few days. Then all of a sudden the problem went away, luckily on a day it was really needed.
I read in the manual today that the troubles can be bypassed - but is it possible to retrospectively review what caused the troubles? All the times the message appears it was my other half setting the alarm and I wasn't present until the day it did work (typical!)