Alex1045 Posted April 16, 2021 Share Posted April 16, 2021 Good Afternoon, Can anyone assist, I’m not a registered installer for Honeywell, but have a personal Galaxy Alarm which I have recently upgraded. My current version of the RSS software doesn’t accept the V7 firmware on the panel. I need the RSS software patch which is freely available to installers. Honeywell won’t assist Can anyone help please? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted April 16, 2021 Share Posted April 16, 2021 1 hour ago, Alex1045 said: Good Afternoon, Can anyone assist, I’m not a registered installer for Honeywell, but have a personal Galaxy Alarm which I have recently upgraded. My current version of the RSS software doesn’t accept the V7 firmware on the panel. I need the RSS software patch which is freely available to installers. Honeywell won’t assist Can anyone help please? It's on there site for free the patch I believe Quote Link to comment Share on other sites More sharing options...
Alex1045 Posted April 17, 2021 Author Share Posted April 17, 2021 Hi, Its hosted on an FTP file server which requires a user name and password now. It used to be available to download. Cheers Alex. Quote Link to comment Share on other sites More sharing options...
Juliuskuke Posted April 17, 2021 Share Posted April 17, 2021 True, I also have problems downloading from their official page. Quote Link to comment Share on other sites More sharing options...
awsecure Posted May 11, 2021 Share Posted May 11, 2021 On 16/04/2021 at 22:17, Alex1045 said: Good Afternoon, Can anyone assist, I’m not a registered installer for Honeywell, but have a personal Galaxy Alarm which I have recently upgraded. My current version of the RSS software doesn’t accept the V7 firmware on the panel. I need the RSS software patch which is freely available to installers. Honeywell won’t assist Can anyone help please? https://www.security.honeywell.com/uk/resources/technical-support/software-upgrades/galaxy-software-download-centre Quote Link to comment Share on other sites More sharing options...
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