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Texecom vs Pyronix vs Others for Apps


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I have been reading reviews on the App Store for Texecom’s connect app and they all seem to say it’s dated and rarely gets updated. I have read a few posts on here about companies who don’t change are bound to not develop the app.

Would it be better to go with something like a Pyronix and pay a yearly subscription?

I am basically looking to upgrade a current wired alarm to allow notifications. App control and possible add a wireless door sensor.

I am tempted to try and DIY install the Pyronix Euro 46 as this seems to have better app reviews and seems to get mentioned a lot on the forums.

I would consider a professional install but don’t want to spend a fortune. 
Any other brand recommendations also welcome 
 

Thanks

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Well reviews on App stores I would always take with a pinch of salt, there's more to an alarm system than it's app. There are also 3 versions of Texecom apps now and latest having subscription features only via an installer.

Shiny app but unreliable system would be pointless, so buying a system based on it's app is a bad idea IMO. Still of the opinion all apps are a false sense of security and offer very little, it's just the thing to have an app for everything.

Either way you'll need a hybrid system if you want wireless devices, you can easily spend a fortune getting it wrong DIY. Had to fix plenty of jobs like that in my time.

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57 minutes ago, Gadget34 said:

I have been reading reviews on the App Store

 

People expect a set up to rival Tony Stark's gaff for pennies.

 

Apps which improve & continue to support the latest OS version need a team of developers, this requires an income stream... 

 

 

Mr😀 Veritas God

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Any recommendations? Are we saying Texecom’s App isn’t as good as others due to no subscription? I don’t want to pay to upgrade the alarm and have a useless app as otherwise I haven’t gained much functionality. I get the point not to choose the alarm based on the app but the main reason I am looking to update is to be able to get notifications and set/unset from an app.

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Just done a bit more research and Texecom are in the process of releasing a v2 app so it looks like they do development. I haven’t found the subscription version yet though?


Another forum also suggests they may start charging for certain features in the future to help improve the features offered. This is referenced by in the first post above.


I may stick with getting an installer to fit the Texecom model as these seem to be decent alarms.

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As others have said how much would you prioritise something that you do for free. 

Texecom is not a bad system but they make a huge range of equipment at various levels. 

Its not my brand of choice but many installers do like the texecom. I do think the premier is a powerful and flexible panel though.

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Id also add bear in mind you want to look at dual path app (and polling rates) as wifi only makes you totally dependant upon the router and isp. (ie mains fail or mains fail caused by intruders)

This mains fail thing will become more common as many are using low end ring etc devices that need the 'cloud' to function. At least an intruder alarm will still work even if your broadband isnt available for whatever reason.

 

ANd apps and notificaitions are great for upgrading diallers but not a replacement for 'monitoring'

Check the app can wake you and others and has other options like sms for non app users. If your the only one and your phones on silent, in the car etc.

 

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3 hours ago, Gadget34 said:

 I am looking to update is to be able to get notifications and set/unset from an app.

 

This is my point apps have a limited feature set for an alarm. Maintaining reliability of the system should be priority, upgrade for a better quality of system not the app.

Push notifications are not guaranteed to get to you, they are not polled, dual path is better but still no guarantee without polling and can be defeated. They will get there most of the time but is that useful or a false sense of security?

I would argue that push apps have more to go wrong than with a dialler, more components that could have downtime or connection issues on the way, send push and hope. Dialler would contact directly from site and keep trying until it gets through.

Not recommending investing in a dialler either with ongoing changes to the phone networks but just pointing out all these devices have limitations when you are looking for alternatives to signalling via an installer.

 

As for arming and disarming remotely, you would generally control the alarm when leaving or returning to the premises. Keypad should be on the entry route and are much more convenient than an app.

 

Texecom app is developed, Connectv2 is released as I said there are now 3 versions out there, so no idea what reviews are talking about. Subscription stuff is only available on v2 to installers, basic functionality is available currently with free subscription.

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6wb some apps do push only but some manufacturers do apps that call from the cloud. Some are polled (upto DP2). Depends on the features paid for. I have dual path monitoring via my app via the ARC. Agreed that relying on push only isnt best for anything

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1 hour ago, sixwheeledbeast said:

Features wouldn't be available to DIY tho.

 

QFA,  But DIY is not likely to need the same protection ............... is it? 

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3 minutes ago, PeterJames said:

QFA,  But DIY is not likely to need the same protection ............... is it? 

 

22 hours ago, MrHappy said:

People expect a set up to rival Tony Stark's gaff for pennies.

 

 

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It looks like Texecom have a dual WiFi/4g module due to be released in the future but. It isn’t available yet..

 

If I did Pyronix I could fit the gsm module which would allow both the app to use 4g and sms notification out of the gsm network.

 

Think I may just have to accept it will be WiFi and never perfect 

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My thoughts on this are to have a battery backed GPRS capable router in a secured location. This offers better future proofing, as it's not just the alarm that needs to keep communications up if there's a broadband / phone line issue. There's CCTV, HA and more. It's more efficient to have an unlimited data SIM, rather than 3 separate SIM's to track and pay for. It's also easier to keep up with the latest tech. I'm already 5G capable - just waiting on my area being upgraded.  

 

If your hone network has its own failover, then all you need is polled monitoring with a decent polling interval to alert you of a missing heartbeat.

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As your average house gets more and more IT connected equipment really they need a little server space where the comms come in. When Openreach eventually switch off POTS you will have to power FTTP equipment anyway.

I have a small UPS with Multi-WAN router, always prefer this configuration but still polling should come from the signalling device itself.

The benefit for signalling to have dual paths at the device with each path polled is to identify an attack over a service outage. If the single path LAN side to the signalling failed you wouldn't be able to tell, you'll just see it down.

I know we are talking different grades of signalling system here but it's worth considering what you get for your money when it comes to monitoring.

 

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5 minutes ago, sixwheeledbeast said:

As your average house gets more and more IT connected equipment really they need a little server space where the comms come in. When Openreach eventually switch off POTS you will have to power FTTP equipment anyway.

I have a small UPS with Multi-WAN router, always prefer this configuration but still polling should come from the signalling device itself.

The benefit for signalling to have dual paths at the device with each path polled is to identify an attack over a service outage. If the single path LAN side to the signalling failed you wouldn't be able to tell, you'll just see it down.

I know we are talking different grades of signalling system here but it's worth considering what you get for your money when it comes to monitoring.

 

 

On my own system, with dual path IP at the router level, it just doesn't go down, so there aren't any annoying Comms messages. I only worry when I get an intrusion signal or polling failure which means both paths are down and I really need to take action. Hasn't happened yet. Touch wood.

 

Any messages for one of the paths going down would just be extra nuisance due to ISP reboots, temporary mast issues and the like. I see installers moaning about this sort of thing all the time on FB installer forums. I'd much rather have a multi failover IP path that then relies on very short poll intervals. As long as there's a good link between the panel and ARC with secure comm's, then I don't really care what path that link is.  With today's network capabilities, we'll probably move to 'always connected' ARC's anyway.

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4 hours ago, GalaxyGuy said:

 

On my own system, with dual path IP at the router level, it just doesn't go down, so there aren't any annoying Comms messages. I only worry when I get an intrusion signal or polling failure which means both paths are down and I really need to take action. Hasn't happened yet. Touch wood.

 

Any messages for one of the paths going down would just be extra nuisance due to ISP reboots, temporary mast issues and the like. I see installers moaning about this sort of thing all the time on FB installer forums. I'd much rather have a multi failover IP path that then relies on very short poll intervals. As long as there's a good link between the panel and ARC with secure comm's, then I don't really care what path that link is.  With today's network capabilities, we'll probably move to 'always connected' ARC's anyway.

So you have to separate ISP? 

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2 hours ago, al-yeti said:

So you have to separate ISP? 

 

2 hours ago, al-yeti said:

So you have to separate ISP? 

One ISP is my broadband and the other is the mobile provider, so yes not the same provider for me.

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