Fuzz Posted February 22, 2021 Share Posted February 22, 2021 I have Changed the main battery in my 9651 panel, I am now unable to exit the engineer mode (Code 99 tick twice) display showing Ver 2.2 17/12/02, pressing any key produces bleep and display does not change. help. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 22, 2021 Share Posted February 22, 2021 have you disturbed the cable to the keypad? Looks like the keypad isnt communicating with the panel. When was the last service (prior to this one)? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Fuzz Posted February 22, 2021 Author Share Posted February 22, 2021 Thanks for reply, I haven't done any services since I installed it, only opened the panel when I had to change the battery without any problems, Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted February 22, 2021 Share Posted February 22, 2021 I would say if the keypad now isn't responding and just showing the keypad version then you have lost data signal to the keypad as JW says. The terminals for the keypad are on the bottom of the PCB next to the battery on all 9x5x I believe, so you may have disturbed them if they where not connected well. Quote Link to comment Share on other sites More sharing options...
Fuzz Posted February 22, 2021 Author Share Posted February 22, 2021 Thanks James and sixwheeledbeast for your help, I just moved the key pad cable at the keypad end and the leds lit up, and keys respond, ill replace the cable (1 MT) if I can find my way into the keypad Its been a long time since I installed it. by the way I'm in Spain. Regards Quote Link to comment Share on other sites More sharing options...
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