Womble Posted February 17, 2021 Share Posted February 17, 2021 A couple of nights ago we had a brief powercut and the alarm went off - internal and external bell I couldn't enter the reset code, as the keypad was not working properly - only second 2 columns of numbers were working - other buttons were unresponsive i.e. not beeping when you press them I tried to reset the system a few times by turning off the power but the alarm kept ringing, and I was still unable to input the reset code into the keypad Finally, i had no choice but to turn off the power to the control panel and the alarm went off shortly thereafter There was now no power to the keypad or seemingly the external bell All this happened at 2am, so we were just glad to get back to bed The next day, I googled for solutions and it seemed like my battery needed changing, so I ordered an identical Yuasa battery which arrived today. The external bell beeped every few minutes and today sounded like there was something clicking (like a bicycle bell not ringing properly) I have changed the battery and powered up but the keypad is still not working and I cannot enter the reset code, and the internal alarm sounds after a few minutes. However the external bell doesn't ring at all. I have also tried the battery alone, without the power on and I have the same issues Anyone have any ideas as to what the problem is? Thanks! Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 17, 2021 Share Posted February 17, 2021 5 hours ago, Womble said: A couple of nights ago we had a brief powercut and the alarm went off - internal and external bell I couldn't enter the reset code, as the keypad was not working properly - only second 2 columns of numbers were working - other buttons were unresponsive i.e. not beeping when you press them I tried to reset the system a few times by turning off the power but the alarm kept ringing, and I was still unable to input the reset code into the keypad Finally, i had no choice but to turn off the power to the control panel and the alarm went off shortly thereafter There was now no power to the keypad or seemingly the external bell All this happened at 2am, so we were just glad to get back to bed The next day, I googled for solutions and it seemed like my battery needed changing, so I ordered an identical Yuasa battery which arrived today. The external bell beeped every few minutes and today sounded like there was something clicking (like a bicycle bell not ringing properly) I have changed the battery and powered up but the keypad is still not working and I cannot enter the reset code, and the internal alarm sounds after a few minutes. However the external bell doesn't ring at all. I have also tried the battery alone, without the power on and I have the same issues Anyone have any ideas as to what the problem is? Thanks! Well keypad is faulty change that.and move from there Quote Link to comment Share on other sites More sharing options...
Womble Posted February 17, 2021 Author Share Posted February 17, 2021 Logically I did think of that - but I was wondering if there was anything else I should do first before checking / replacing the keypad Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted February 17, 2021 Share Posted February 17, 2021 I would say it's had a surge and maybe blown or lost it's programming. At least the battery, bellbox maybe keypad have something wrong with them, from the chain of events you describe. If your going to do this yourself your going to need some knowledge of how to diagnose each part and work from there. Personally I'd say if your not sure have an installer look at it as you'll end up replacing stuff when your not sure. It's not cost effective to buy a keypad and then find the panel is blown when they come with one for example. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 17, 2021 Share Posted February 17, 2021 1 hour ago, Womble said: Logically I did think of that - but I was wondering if there was anything else I should do first before checking / replacing the keypad Not really , half keypad working is the keypad , but as swb says it's all at risk Realistically scrap it and get something new Quote Link to comment Share on other sites More sharing options...
PeterJames Posted February 17, 2021 Share Posted February 17, 2021 You could change the code so you only use the numbers on the working half Quote Link to comment Share on other sites More sharing options...
Womble Posted February 17, 2021 Author Share Posted February 17, 2021 Unfortunately don’t you have to input the existing code to set a new one? My existing code uses some numbers in column 1.... Quote Link to comment Share on other sites More sharing options...
aissecur Posted February 17, 2021 Share Posted February 17, 2021 Best to call In an alarm engineer to check your system over its highly likely there is a major issue with your alarm, even if you did manage to get the keypad working you still would not know if everything was functioning correctly. I appreciate it’s an expense but better this than find out the hard way and it not work if you get broken into Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 17, 2021 Share Posted February 17, 2021 Agreed I know we talk about cost etc but ive just spent £220 on having a plumber tell me my soak away is knackered. There was 2 of em for 2 hours and a jetting machine Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
norman Posted February 17, 2021 Share Posted February 17, 2021 Sounds reasonable tbf, the jetting kit won't be cheap and needs paying for. Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
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