Paul Doyle Posted December 15, 2020 Share Posted December 15, 2020 Hello forum can anyone help with connection RSS to Honeywell Gal 520 dimension version 7.02 unable to direct connection it says manager connected unable to carry out any programming regards Paul Quote Link to comment Share on other sites More sharing options...
james.wilson Posted December 15, 2020 Share Posted December 15, 2020 Does it need manager Auth for udl Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 15, 2020 Author Share Posted December 15, 2020 hello James not sure bud its NON Dongle version its not UMS it is full access version I set it up the normal way account Number at the panel etc the version on the software 6.7 dimension will that have any effect with it not making a direct connection cheers paul Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted December 15, 2020 Share Posted December 15, 2020 1 hour ago, Paul Doyle said: hello James not sure bud its NON Dongle version its not UMS it is full access version I set it up the normal way account Number at the panel etc the version on the software 6.7 dimension will that have any effect with it not making a direct connection cheers paul Check call back numbers haven't been set. Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 15, 2020 Author Share Posted December 15, 2020 (edited) system login user name xxxxxxxx password xxxxxxxx in the background communication server man in box server listening for call its easy with the texacom elite UDL i cant find it on this software i have enabled the remote access at keypad to direct connection 1200 baud 8N1 on the bottom of the window when site is open its say direct not connected and user manager connected am i missing something created all the site details etc Edited December 15, 2020 by james.wilson no defaults in public please Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 15, 2020 Author Share Posted December 15, 2020 hello galaxy guy i will give it try now Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 15, 2020 Author Share Posted December 15, 2020 hello galaxy guy tried to create new site it is stuck on loading database now sorry for being a pain Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 15, 2020 Author Share Posted December 15, 2020 add new site is not highlighted anymore tried to reboot pc still the same cheers Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 15, 2020 Author Share Posted December 15, 2020 18 minutes ago, Paul Doyle said: add new site is not highlighted anymore tried to reboot pc still the same cheers 1 hour ago, GalaxyGuy said: Check call back numbers haven't been set. I am a PI m8 Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted December 15, 2020 Share Posted December 15, 2020 How are you actually connecting ? Serial, PSTN or Ethernet ? Before starting up RSS ensure that the comm's server has been shut down in the Windows system tray. When it asks about shutdown, enter 0 to shut down immediately. Then start up RSS by right clicking comms server and front shell and running as administrator. Click 'ok' to allow the comms server to start up, then login with manager and password. Then open the site in question, right click the comms and setup the connection you require. COM / Ethernet / Etc. 1 Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 15, 2020 Author Share Posted December 15, 2020 thanks galaxy guy the administrator what is the password bud cheers paul sorry it serial connection on the 232 port thanks Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 15, 2020 Author Share Posted December 15, 2020 using a old dell windows system for the serial port on back it was stuck on the page saying loading database i have system restored back to earlier point a will give it a go and i appreciate your time Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted December 15, 2020 Share Posted December 15, 2020 The default is 'manager' and 'password'. If you open up the comms manager in the system tray and select the com port you have set up, ensure that com port has the correct settings for your panel. If your panel is at default, it will be direct at 9600 baud. If you've modified the internal RS232 speed, then you need to match the settings you have set. Also, the database is a MSSQL, so RSS relies on the db server being up and running. Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 16, 2020 Author Share Posted December 16, 2020 hello galaxy guy I followed the above what you suggested it says front shell is not connected to Comms server connecting to the panel Is not possible Regards Paul Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted December 16, 2020 Share Posted December 16, 2020 2 minutes ago, Paul Doyle said: hello galaxy guy I followed the above what you suggested it says front shell is not connected to Comms server connecting to the panel Is not possible Regards Paul Did a pop-up box saying something like http://localhost come up ? If it does, you need to change the word localhost to 127.0.0.1 Some Windows installs seem to have issues with RSS. It will not work if MSSQLSERVER has been installed previously. Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 16, 2020 Author Share Posted December 16, 2020 I got a new dell today driving me nuts I no its something stupid i will start it over again i am on the main screen com 5 galaxy icon top half box below server uknown listening Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 16, 2020 Author Share Posted December 16, 2020 cannot connect to comms server http:127.0.01:8888/disco/?handler =common service once again thanks Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted December 16, 2020 Share Posted December 16, 2020 Make sure you get the loopback IP address correct it's. http:127.0.0.1:8888/disco/?handler =common service Not sure if you just had a typo above missing a dot. It seems newer versions of Windows are not resolving localhost back to the loopback address and RSS requires that. Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 16, 2020 Author Share Posted December 16, 2020 127.0.0.1 Driver={SQL Server};server={.\sqlexpress};Trusted_Connection=no;uid=sa;database=Dimension; galaxy is it windows 10 or just newer versions of windows cheers bud Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted December 16, 2020 Share Posted December 16, 2020 46 minutes ago, Paul Doyle said: 127.0.0.1 Driver={SQL Server};server={.\sqlexpress};Trusted_Connection=no;uid=sa;database=Dimension; galaxy is it windows 10 or just newer versions of windows cheers bud I've not gone back to older versions to check, but did start seeing it in W10. Quote Link to comment Share on other sites More sharing options...
Paul Doyle Posted December 17, 2020 Author Share Posted December 17, 2020 cheers galaxy guy thanks for your patience I will change 0S To windows 7 . 8 see if that solves the issue Quote Link to comment Share on other sites More sharing options...
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