Driller Posted September 17, 2020 Share Posted September 17, 2020 (edited) Hello everyone, Hope you're getting along ok in these difficult times. I've been getting what seems to me to be an odd PSU fault for the last week (G244 with 2 x powered RIOs). In the unset state the keypad will randomly go into the alert state with the dreaded beep. On inputing the master code the screen shows the following fault: AC Fail PSU 103 which I assumed to be the PSU on the second RIO unit (103=3rd PSU after main panel?) but now not so sure. On opening all 3 panels all would appear to be fine inside with the red LED in the RIO units flashing at the correct rate. I installed the main panel back in 2011 which has been flawless and the 2 RIOs early this year and they've both been fine too. Any ideas from the Galaxy experts here? Many thanks, Richard Edited September 17, 2020 by Driller Quote Link to comment Share on other sites More sharing options...
MrHappy Posted September 17, 2020 Share Posted September 17, 2020 have you considered buying a dog ? 1 Quote Mr Veritas God Link to comment Share on other sites More sharing options...
al-yeti Posted September 17, 2020 Share Posted September 17, 2020 6 minutes ago, Driller said: Hello everyone, Hope you're getting along ok in these difficult times. I've been getting what seems to me to be an odd PSU fault for the last week (G244 with 2 x powered RIOs). In the unset state the keypad will randomly go into the alert state with the dreaded beep. On inputing the master code the screen shows the following fault: AC Fail PSU 103 which I assumed to be the PSU on the second RIO unit (103=3rd PSU after main panel?) but now not so sure. On opening all 3 panels all would appear to be fine inside with the red LED in the RIO units flashing at the correct rate. I installed the main panel back in 2011 which has been flawless and the 2 RIOs early this year and they've both been fine too. Any ideas from the Galaxy experts here? Many thanks, Richard I am definitely not an expert lol But seen these throw up a fault , how have you wired up the power lines ? From the panel what did you wire to the PSU rio Just now, MrHappy said: have you considered buying a dog ? Have you got a dog? Quote Link to comment Share on other sites More sharing options...
james.wilson Posted September 17, 2020 Share Posted September 17, 2020 If its reporting ac fail on 103 I'd start there. Measure ac side and dc side. Asuming that's all OK id assume a smart PSU failure Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Nova-Security Posted September 18, 2020 Share Posted September 18, 2020 Could be the smart RIO PSU card (one on the right) if its the newer switch mode PSU, seen a few with a dodgy capacitor. Quote www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment Share on other sites More sharing options...
MrHappy Posted September 18, 2020 Share Posted September 18, 2020 20 hours ago, al-yeti said: Have you got a dog? no. Quote Mr Veritas God Link to comment Share on other sites More sharing options...
Driller Posted September 18, 2020 Author Share Posted September 18, 2020 Thanks for the suggestions (and Mr Happy's inimitable input ;-)). I'll be able to get a tester on it tomorrow and see what it says. Cheers Nova for the heads up on the cards. Quote Link to comment Share on other sites More sharing options...
whistle Posted September 18, 2020 Share Posted September 18, 2020 We have had a few of the new switch mode power supplies fail over the last couple of years. causing no end of problems. Quote Link to comment Share on other sites More sharing options...
Nova-Security Posted September 19, 2020 Share Posted September 19, 2020 9 hours ago, Driller said: Thanks for the suggestions (and Mr Happy's inimitable input ;-)). I'll be able to get a tester on it tomorrow and see what it says. Cheers Nova for the heads up on the cards. Possibly C4 / C7 Quote www.nova-security.co.uk www.nsiapproved.co.uk No PMs please unless i know you or you are using this board with your proper name. Link to comment Share on other sites More sharing options...
al-yeti Posted September 19, 2020 Share Posted September 19, 2020 13 hours ago, MrHappy said: no. Why not? Quote Link to comment Share on other sites More sharing options...
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