PeterJames Posted June 11, 2020 Share Posted June 11, 2020 10 hours ago, sixwheeledbeast said: You said that you can't clear down if it calls a landline, I would be starting to diagnose from there to make sure that is correct. I have known some devices not to sent DTMF while in a call, you have to go to another menu or need some third party app to enable this. If it requires an app this may have it's own controls in settings or require your volume to be higher, will difffer from device to device. Making sure landline to landline (or even the old Iphone) works first would rule out a fault elsewhere. They said it works on the old iphone? Quote Link to comment Share on other sites More sharing options...
Sdgservices Posted June 11, 2020 Author Share Posted June 11, 2020 Yes only works on the old iPhone 6. PeterJames, when you say "they" who are you referring too? Does this mean I have to upgrade the dialler so I works with our samsung S9 mobiles? It's a great cheap feature to have on system, especially when we are away. Quote Link to comment Share on other sites More sharing options...
PeterJames Posted June 11, 2020 Share Posted June 11, 2020 26 minutes ago, Sdgservices said: Yes only works on the old iPhone 6. PeterJames, when you say "they" who are you referring too? Does this mean I have to upgrade the dialler so I works with our samsung S9 mobiles? It's a great cheap feature to have on system, especially when we are away. I was replying to SWB, (Which is why I quoted him) I meant that you had said in your original post that it worked on your old iphone. 13 hours ago, sixwheeledbeast said: Making sure landline to landline (or even the old Iphone) works first would rule out a fault elsewhere. I was replying to this statement in particular Quote Link to comment Share on other sites More sharing options...
james.wilson Posted June 11, 2020 Share Posted June 11, 2020 id also check its * Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
al-yeti Posted June 11, 2020 Share Posted June 11, 2020 2 hours ago, Sdgservices said: Yes only works on the old iPhone 6. PeterJames, when you say "they" who are you referring too? Does this mean I have to upgrade the dialler so I works with our samsung S9 mobiles? It's a great cheap feature to have on system, especially when we are away. What happens when you switch the phone quickly to speaker phone and then press * (once after each beep ) Quote Link to comment Share on other sites More sharing options...
Sdgservices Posted June 11, 2020 Author Share Posted June 11, 2020 It won't reset dialler with speaker on or off, we've tried both ways Quote Link to comment Share on other sites More sharing options...
al-yeti Posted June 11, 2020 Share Posted June 11, 2020 4 minutes ago, Sdgservices said: It won't reset dialler with speaker on or off, we've tried both ways To much hassle Get new alarm system with an app or new phone Done deal , fanito , khalaas , done Or get a dog as Mr H says Quote Link to comment Share on other sites More sharing options...
Sdgservices Posted June 11, 2020 Author Share Posted June 11, 2020 Thanks people for your time & support, shame it can't be sorted. I'll speak to my engineer soon about our options. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted June 12, 2020 Share Posted June 12, 2020 On a serious note I assumed diallers would be immune from IP core changes, it appears they may not be Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
al-yeti Posted June 12, 2020 Share Posted June 12, 2020 9 hours ago, james.wilson said: On a serious note I assumed diallers would be immune from IP core changes, it appears they may not be But these diallers have this issue Sometimes networks does this , seen it many times , your pressing the button but it's not stopping and them suddenly it will work Quote Link to comment Share on other sites More sharing options...
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