james.wilson Posted April 16, 2020 Share Posted April 16, 2020 id want to get to the bottom of the low comms thats normally pretty serious either cable or panel but then if you use line 3 it will prove either Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
jackaddressable Posted April 16, 2020 Author Share Posted April 16, 2020 53 minutes ago, james.wilson said: id want to get to the bottom of the low comms thats normally pretty serious either cable or panel but then if you use line 3 it will prove either okay, will do, thank you should have checked what the diagnostic keypad comms said earlier when it was on a fly lead ugh out of interest, if there are data issues with the cable or panel, why would a keypad work but a keyprox not? Quote Link to comment Share on other sites More sharing options...
james.wilson Posted April 16, 2020 Share Posted April 16, 2020 No reason the keypad/keyprox is still keypad Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
al-yeti Posted April 16, 2020 Share Posted April 16, 2020 1 hour ago, jackaddressable said: okay, will do, thank you should have checked what the diagnostic keypad comms said earlier when it was on a fly lead ugh out of interest, if there are data issues with the cable or panel, why would a keypad work but a keyprox not? Faulty? Quote Link to comment Share on other sites More sharing options...
jackaddressable Posted April 17, 2020 Author Share Posted April 17, 2020 (edited) 13 hours ago, james.wilson said: No reason the keypad/keyprox is still keypad 13 hours ago, al-yeti said: Faulty? Okay, so after some quick tests this morning the following results were noted: The cable is causing the poor keypad communications to the upstairs keypad, as when connecting the same keypad using a fly lead, 100% communications were observed, even with the keypad being on line 2, which might have issues. Are there any issues I should immediately look at before replacing the cable? It's shielded Belden as was recommended. The keyprox does function correctly when attached to line 3 as opposed to line 2 so it seems that the keyprox is not directly at fault? Therefore, line 2 on the Galaxy has some issue where it cannot accept a keyprox but can accept a keypad? Has anyone seen any issue like this before or has any suggestions on cause/things to try and fix? Seems like the Dimension is at fault but these are usually robust panels. Thanks for the help guys Edited April 17, 2020 by jackaddressable Quote Link to comment Share on other sites More sharing options...
james.wilson Posted April 17, 2020 Share Posted April 17, 2020 i have seen poor 485 on line 2 a couple of times required a panel change Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
al-yeti Posted April 17, 2020 Share Posted April 17, 2020 42 minutes ago, james.wilson said: i have seen poor 485 on line 2 a couple of times required a panel change Probably the one he bought on eBay then Quote Link to comment Share on other sites More sharing options...
james.wilson Posted April 17, 2020 Share Posted April 17, 2020 lol yeah maybe Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
jackaddressable Posted April 17, 2020 Author Share Posted April 17, 2020 18 minutes ago, al-yeti said: Probably the one he bought on eBay then 16 minutes ago, james.wilson said: lol yeah maybe yeah, was a used panel off eBay to replace an aging Galaxy 504 Classic, not going to lie. At the end of the day, its not really a problem at all because there's unused lines on the panel and line 2 seems to support normal keypads, the system is for personal reassurance rather than being monitored or on the insurance, but it is slightly annoying. guess that teaches me. thanks for the help and if anyone has any other ideas or solutions or experience, please let me know Quote Link to comment Share on other sites More sharing options...
al-yeti Posted April 17, 2020 Share Posted April 17, 2020 10 minutes ago, jackaddressable said: yeah, was a used panel off eBay to replace an aging Galaxy 504 Classic, not going to lie. At the end of the day, its not really a problem at all because there's unused lines on the panel and line 2 seems to support normal keypads, the system is for personal reassurance rather than being monitored or on the insurance, but it is slightly annoying. guess that teaches me. thanks for the help and if anyone has any other ideas or solutions or experience, please let me know All good dude The dimension is a great panel to do weird things with Quote Link to comment Share on other sites More sharing options...
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