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SW-1070 External Bell Not Sounding


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I installed an internal sounder last year which works fine. However I recently discovered that my external sounder isn't working. When I do a bell and light test 0#9, it checks out ok. I can't remember whether I disabled the sounder when I was working on the panel last year, is there a setting in the menu which enables external bell, internal sounder or both? I can't seem to find it. The external bell timer is set to the default 15 minutes.

Edited by Eugene's DIY Den
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1 hour ago, Eugene's DIY Den said:

I installed an internal sounder last year which works fine. However I recently discovered that my external sounder isn't working. When I do a bell and light test 0#9, it checks out ok. I can't remember whether I disabled the sounder when I was working on the panel last year, is there a setting in the menu which enables external bell, internal sounder or both? I can't seem to find it. The external bell timer is set to the default 15 minutes.

Did you set a bell delay?

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I have been doing some insulation installation, so cables have been moved around a bit. However if a core broke, wouldn't I know about it? E.g a report of a tamper fault or the bell would sound due to loss of 12V, ground or trigger?

Hopefully if an internal sounder is installed, it doesn't disable the external one? That would be silly.

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3 hours ago, Eugene's DIY Den said:

I installed an internal sounder last year which works fine. However I recently discovered that my external sounder isn't working. When I do a bell and light test 0#9, it checks out ok. I can't remember whether I disabled the sounder when I was working on the panel last year, is there a setting in the menu which enables external bell, internal sounder or both? I can't seem to find it. The external bell timer is set to the default 15 minutes.

You need to look at how you have wired it all 

 

Is internal sound on int bell? 

 

External sound connections ?

 

What bell are you using ?

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3 hours ago, al-yeti said:

You need to look at how you have wired it all 

 

Is internal sound on int bell? 

 

External sound connections ?

 

What bell are you using ?

External bell was working fine. It's an HKC SABB bell according to the installation leaflet, not sure if there's additional model number codes, will check.

Internal sounder is wireless, an HKC RF-Echo, what do you meam by "internal sound", the alarm sound?

 

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2 hours ago, james.wilson said:

Have you changed the programming of the bell output 

That's what I'm trying to find in the menu. Is there an option for internal sounder or external sounder or both enabled? I think possibly I disabled the external sounder and forgot to reenable it. I'll check the long form of the instsllation guide (working off the "system startup" menu diagram at the moment)

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56 minutes ago, Eugene's DIY Den said:

That's what I'm trying to find in the menu. Is there an option for internal sounder or external sounder or both enabled? I think possibly I disabled the external sounder and forgot to reenable it. I'll check the long form of the instsllation guide (working off the "system startup" menu diagram at the moment)

No but jw means did you change the output for bell to do something else , or change its trigger so it will never trigger 

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9 hours ago, al-yeti said:

No but jw means did you change the output for bell to do something else , or change its trigger so it will never trigger 

Not delibarately, but it's possible. Where is this in the menu? If you mean a physical terminal, not a logical output, no I didn"t change it. Do we know which terminal the panel pulls low when it tests the bell? Bell hold-off or Ext bell minus? That test sounds the bell.

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4 minutes ago, al-yeti said:

R u using  blocks?

No.

Just repeating reply above, (edit timed out out and I couldn't save)

Not delibarately, but it's possible. Where is this in the menu? If you mean a physical terminal, not a logical output, no I didn"t change it. Do we know which terminal the panel pulls low when it tests the bell? Bell hold-off or Ext bell minus? That test sounds the bell.

If the bell is sounded by one of the outputs being pulled low, a broken core in cable would explain why its not working. However if the output is normally held low and floating it triggers the alarm, a break wouldn't cause a trigger. I still dont understand how the circuit works. If I could see a schematic I would understand what to expevt with a meter.

 

 

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As I understand it from this schematic, SAAB hold on the panel is the power ground for the bell, it's marked 0v on both panel and bell. So if the core from the panel to the bell was broken, the bell wouldn't even be powered. (Maybe it isn't, the LEDs are lit, but I need to check if they are powered separately from the strobe inputs). There's an open collector NPN transistor connected to external bell minus on the panel. Is this driven on in an alarm condition, pulling the external bell minus input on the bell low? Or is it on and turned off when there's an alarm?

Sorry for all the questions, but I want to understand how the thing works before I start measuring voltages and doing continuity checks ☺

20200229_112849~3.jpg

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Update! Checked voltage between ext. bell + and - on panel and it was 0v. Activated alarm after arming by releasing tamper spring on panel. Bell sounded. Checked same voltages. 12 v this time so ext. bell - on panel must be going low, activating trig - on bell.

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Further update! Triggered alarm again. Internal sounder activated. Waited to see what happened. This time the external bell sounded  about 20 seconds after internal sounder. Checked bell delay in settings and it was zero. Edited it again and changed to 0 and resaved and this seemed to sort the problem. Setting in RAM must have got corrupted, but the delay should have affected both bell and sounders. Very confusing.

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4 minutes ago, Eugene's DIY Den said:

Further update! Triggered alarm again. Internal sounder activated. Waited to see what happened. This time the external bell sounded  about 20 seconds after internal sounder. Checked bell delay in settings and it was zero. Edited it again and changed to 0 and resaved and this seemed to sort the problem. Setting in RAM must have got corrupted, but the delay should have affected both bell and sounders. Very confusing.

So you didn't wait for the external bell to sound

 

Never had this issue personally , but yes you probably got confused at some point I agree with that

 

Good your fixed

 

Now can we book you Uber taxi to holiday Inn on bath road Heathrow?

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Still another bit of the saga left! This time I used a stopwatch. When I trigger the alarm using an entry door, and let the countdown timeout without disarming with a code, the bell sounds 30 seconds after the internal sounder (I thought changing the delay setting made a difference, but it didn't). When I trigger by opening an alarmed internal door, the bell sounds immediately, followed by the internal sounder a couple of seconds later. So I guess this 30 second delay is by design to allow a user to cope with the alarm going off and disable it when they hear the sounder inside if they exceed the timeout?

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1 minute ago, james.wilson said:

Isn't the default 30 seconds, but I've never had corruption on a hkc either

Split entry is zero default , entry is 30 , perhaps he's put 30 also into split by mistake

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5 minutes ago, james.wilson said:

Isn't the default 30 seconds, but I've never had corruption on a hkc either

I thought reentering the value of 0 for the bell delay had made a difference but I double checked and it hadn't so I don't think there is corruption.

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