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Veritas Excel Keypad Issue


Marko2123

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Hi, hope someone can advise on my issue,
 
I have a problem with my Texacom Veritas Excel alarm.
 
I have installed 2 texacom PIR's to the system for now, with a view to adding more later. I am using EOL technology.
 
When powering up the system there is an error shown on the keypad display which reads Addr:1 Lid:Shut. I have added an image of this to this post. This appears to be an issue with the keypad which I cannot move on from or porgramme the system.
 
When remove the keypad from the back plate the LCD then shows Addr:1 Lid:Open but again this does not alow me to move on. Is this going to be a keypad fault or am I missing something.
 
I have tried looking on the internet with no luck.

20190905_160209.jpg

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