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Hi there,

 

Any help would be appreciated. We have installed a couple of FLIR thermal IP cameras which were setup to record on a HikVision NVR. However one of the cameras is no longer connected & displays the 'network unreachable' error in the camera setup section. They are also linked to a Davantis unit too and work fine on there? Contacted tech support who were about as much use as a chocolate fire guard!

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On 16/07/2019 at 18:35, Hutch4891 said:

Hi there,

 

Any help would be appreciated. We have installed a couple of FLIR thermal IP cameras which were setup to record on a HikVision NVR. However one of the cameras is no longer connected & displays the 'network unreachable' error in the camera setup section. They are also linked to a Davantis unit too and work fine on there? Contacted tech support who were about as much use as a chocolate fire guard!

Are they onvif? Or specific setup?

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