Ian2 Posted June 19, 2019 Share Posted June 19, 2019 Hi, I have a Galaxy Flex alarm installed in my house and I have added a RIO and second Key Pad to the system. Power off and on and the two new devices where discovered. Happy days! Unfortunately I don't know what the engineers code (but I have the managers code) it to set up the 3 sensors I have connected to the new RIO. If I open the PIR's I see tamper on 1021 as you would expect, but I cant walk test it and dont get an alarm triggered at the moment. Anybody know how to factory reset these panels. Cant see a batt or reset jumper on the board? The board is 2010 vintage with V3.1 code. Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 19, 2019 Share Posted June 19, 2019 Sorry but we don't give out factory default information, it's against our rules. Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
Ian2 Posted June 20, 2019 Author Share Posted June 20, 2019 Ah that why Im having so much trouble finding out how it is done. Im going to see how much a new pane is. Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 20, 2019 Share Posted June 20, 2019 The thing is, you might be totally legit in your request but we don't actually know that or have any way to verify it. Also if we were to give this information out then anyone could access it, Obviously then there would be no point in your security system. 1 Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
Ian2 Posted June 20, 2019 Author Share Posted June 20, 2019 The embarrassing thing is I installed it 6 years ago and have forgotten what the engineers code is. Going to be about £75 for a new panel. Probably still cheaper that calling someone out though. Im surprised the new RIO loops dont default to being intruder mode. Any way to engage you in a professional capacity. I can provide my details over the phone of we can face time so you can verify my passport / driving license? Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 20, 2019 Share Posted June 20, 2019 Hi: You could try dropping a pm to Peter James, he's up your way somewhere. He may be able to help or suggest someone that can. Did you actually change the Engineer code from the factory default code at time of installation ? A lot of DIY installers don't. Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
al-yeti Posted June 20, 2019 Share Posted June 20, 2019 3 hours ago, Ian2 said: The embarrassing thing is I installed it 6 years ago and have forgotten what the engineers code is. Going to be about £75 for a new panel. Probably still cheaper that calling someone out though. Im surprised the new RIO loops dont default to being intruder mode. Any way to engage you in a professional capacity. I can provide my details over the phone of we can face time so you can verify my passport / driving license? Won't be cheaper Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 20, 2019 Share Posted June 20, 2019 (edited) 9 minutes ago, al-yeti said: Won't be cheaper Cheeky, I might be a cheap tart (Not) . That would be a hell of a trip to default a panel. Edited June 20, 2019 by Specialist Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
Ian2 Posted June 20, 2019 Author Share Posted June 20, 2019 Dont know what you mean the bridge is free now:-) I cant seem to find anybody local. The smaller one man band installers dont work on Galaxy and the large ones just dont want to know. What I meant was we could talk. I can show you ID and show me logging into the panel with an L6 code . You could tell me how to do it. Ive tried connecting various pins together and removing the power, etc but its still coming up with my existing managers code. I may have a guy who will sell me a replacement PCB for £25 so that my next option. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted June 20, 2019 Share Posted June 20, 2019 35 minutes ago, Ian2 said: Dont know what you mean the bridge is free now:-) I cant seem to find anybody local. The smaller one man band installers dont work on Galaxy and the large ones just dont want to know. What I meant was we could talk. I can show you ID and show me logging into the panel with an L6 code . You could tell me how to do it. Ive tried connecting various pins together and removing the power, etc but its still coming up with my existing managers code. I may have a guy who will sell me a replacement PCB for £25 so that my next option. Where r u? Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 20, 2019 Share Posted June 20, 2019 The £25 PCB, is that already defaulted ?. Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
al-yeti Posted June 20, 2019 Share Posted June 20, 2019 9 minutes ago, Specialist said: The £25 PCB, is that already defaulted ?. Or has a power fault or software glitch Quote Link to comment Share on other sites More sharing options...
al-yeti Posted June 20, 2019 Share Posted June 20, 2019 9 hours ago, Ian2 said: Ah that why Im having so much trouble finding out how it is done. Im going to see how much a new pane is. I would risk buying this https://rover.ebay.com/rover/0/0/0?mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fulk%2Fitm%2F293073654037 Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted June 20, 2019 Share Posted June 20, 2019 Customer returns. Case is new, but the PCB is from the faulty panel swapped at site. You may get lucky and get one with a dialer fault. Quote Link to comment Share on other sites More sharing options...
Ian2 Posted June 20, 2019 Author Share Posted June 20, 2019 Oh well I will give it a go. I cant do anything with the one I have. Was thinking of switching to Yale wireless system. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted June 20, 2019 Share Posted June 20, 2019 save your money for pop corn vs that Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
al-yeti Posted June 20, 2019 Share Posted June 20, 2019 1 hour ago, Ian2 said: Was thinking of switching to Yale wireless system. Become good dummy alarms yes Quote Link to comment Share on other sites More sharing options...
norman Posted June 20, 2019 Share Posted June 20, 2019 3 hours ago, GalaxyGuy said: Customer returns. Case is new, but the PCB is from the faulty panel swapped at site. You may get lucky and get one with a dialer fault. Regardless, if it's not as described eBay have a great returns policy. Nothing to lose imo. 1 Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
james.wilson Posted June 20, 2019 Share Posted June 20, 2019 27 minutes ago, norman said: Regardless, if it's not as described eBay have a great returns policy. Nothing to lose imo. Agreed and its very cheap Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
GalaxyGuy Posted June 20, 2019 Share Posted June 20, 2019 Depends if it fails after a week or two. Pain in the butt if you need to swap out the controls to return. 1 Quote Link to comment Share on other sites More sharing options...
al-yeti Posted June 20, 2019 Share Posted June 20, 2019 54 minutes ago, norman said: Regardless, if it's not as described eBay have a great returns policy. Nothing to lose imo. You known da score man Just buyit Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted June 20, 2019 Share Posted June 20, 2019 'yetiz_hot_dealz_2019', where every system comes with a slightly rattly sounding 1.2Ah Hongfeng lead-substitiute genuine-acid backup battery. Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
al-yeti Posted June 20, 2019 Share Posted June 20, 2019 48 minutes ago, datadiffusion said: 'yetiz_hot_dealz_2019', where every system comes with a slightly rattly sounding 1.2Ah Hongfeng lead-substitiute genuine-acid backup battery. Just get back to work with the scanny enquiries, I been blagging it since you disappeared Quote Link to comment Share on other sites More sharing options...
Ian2 Posted June 21, 2019 Author Share Posted June 21, 2019 15 hours ago, al-yeti said: Where r u? East Sussex Quote Link to comment Share on other sites More sharing options...
Ian2 Posted June 21, 2019 Author Share Posted June 21, 2019 (edited) 20 hours ago, Specialist said: Hi: You could try dropping a pm to Peter James, he's up your way somewhere. He may be able to help or suggest someone that can. Did you actually change the Engineer code from the factory default code at time of installation ? A lot of DIY installers don't. I must have change it as I have tried the default ###REMOVED### and no work. Ive tried all may usual PIN's but eventually it locks the panel out for 5 min. I have a plan to wire all the 3 sensors in the garage in series and connect to the sensor input for the landing for now. Edited June 21, 2019 by sixwheeledbeast No codes in posts please Quote Link to comment Share on other sites More sharing options...
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