sixwheeledbeast Posted June 6, 2019 Share Posted June 6, 2019 20 minutes if BS, 15 minutes if EN Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 6, 2019 Share Posted June 6, 2019 (edited) 34 minutes ago, sixwheeledbeast said: 20 minutes if BS, 15 minutes if EN Yeah mate, I know. For some reason I thought the OP said it wasn't that old, can't be bothered to go back and read it all again. Life's way too short Edited June 6, 2019 by Specialist Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
james.wilson Posted June 6, 2019 Share Posted June 6, 2019 1 hour ago, sixwheeledbeast said: 20 minutes if BS, 15 minutes if EN Qfa Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
PeterJames Posted June 6, 2019 Share Posted June 6, 2019 3 hours ago, Specialist said: Did he take a meter up into the attic to check charging voltage / current ?. If he didnt then I would advise that you turn the power off in a month or so's time to see if the battery is still charged Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 6, 2019 Share Posted June 6, 2019 20 minutes ago, james.wilson said: Qfa Qfa ? Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
Specialist Posted June 6, 2019 Share Posted June 6, 2019 17 minutes ago, PeterJames said: If he didnt then I would advise that you turn the power off in a month or so's time to see if the battery is still charged Agreed, it's surprising how many don't take the extra little bit of time to do it. Don't know if they've never been taught the importance of testing or are just too lazy to be honest. Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
james.wilson Posted June 7, 2019 Share Posted June 7, 2019 Qfa = quoted for agreement Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Specialist Posted June 7, 2019 Share Posted June 7, 2019 (edited) 3 hours ago, james.wilson said: Qfa = quoted for agreement Hi James, Sorry buddy: Yes I know what it means, I was just wondering why you were asking. Edited June 7, 2019 by Specialist Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
jezthomp Posted June 7, 2019 Author Share Posted June 7, 2019 (edited) 13 hours ago, Specialist said: Hi Jez: Yes, from what you've said then it's quite feasible for you to change the battery yourself in the future. Did he take a meter up into the attic to check charging voltage / current ?. Sorry: Not sure what you mean by even worse case scenario, bell only sounds for 20 minutes on the Accenta 6 ?. That's more than enough time to deter a burglar and really annoy your neighbours. I'm sorry i'm not sure :s He didn't turn the mains power off though, but must have opened the CPU box, or would he have taken the fuse out which sits alongside the box? This set the alarm off, i put my code in, he took old batter out and new one in? Then did a walk test and checked all the sensors etc, mentioned how he had repacked a previous failed sensor a few years ago when the previous occupant was there. The reason i was asking about how long the alarm goes off for, was worse case scenario i set the alarm off and cannot turn it off, it doesn't just go off forever....! Edited June 7, 2019 by jezthomp Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 7, 2019 Share Posted June 7, 2019 (edited) Hi Jez: No it shouldn't continue running, it should cut off once the 20 minutes timer is up. He would have changed the battery with the panel still powered from the mains, it's something most engineers are taught to do. The battery charge voltage and current should have been checked to ensure that the charge circuit is functioning correctly and that the faulty battery hadn't damaged the circuit. Edited June 7, 2019 by Specialist Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted June 7, 2019 Share Posted June 7, 2019 Alarms if fitted correctly are designed to time out to limit noise pollution. There is no guarantee that it would stop tho. I have known systems to keep ringing out in certain fault conditions. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted June 7, 2019 Share Posted June 7, 2019 1 hour ago, sixwheeledbeast said: Alarms if fitted correctly are designed to time out to limit noise pollution. There is no guarantee that it would stop tho. I have known systems to keep ringing out in certain fault conditions. On a hijack note Customer of mine was burgled yesterday, forced entry smashed kitchen window to open opener , kitchen PIR triggered , burglar must have fell through window aswell, as he ran through house through front door without touching a thing , internal sounder is aloud lunatic so assume it bothered him Thing is the customer was glad he paid for the kitchen PIR to be fixed because they tried to DIY it a month ago , but decided what if it doesn't work They going for perimeter detection now on the rear I keep internal sounder full 20mins and external sometimes 10mins depending on where it is ,internal sounder is important more so than the external These days ,allot of burglaries are day time lunch time entries These guys had some cheap CCTV , woman walks to door with note pad , rings bell, signals no answer no one at home with her hands and guy with hoody and tracksuit walks over from somewhere jumps over fence Customer didn't realise rear cameras are not recording ,but that's maintenance issue on a DIY camera install... Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 7, 2019 Share Posted June 7, 2019 3 hours ago, sixwheeledbeast said: Alarms if fitted correctly are designed to time out to limit noise pollution. There is no guarantee that it would stop tho. I have known systems to keep ringing out in certain fault conditions. Yep but compared to the number of alarms fitted, the percentage that do keep ringing is miniscule. Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
PeterJames Posted June 7, 2019 Share Posted June 7, 2019 I had a call from a customer today complaining about our call out charge, there alarm has been in since 2006 with no faults regularly service by us, panel regulator failed, needs a new panel unfortunately. They were told before we attended how much the charge was, and if we had fixed it I doubt that they would have complained about the charge. I offered a discount on the replacement panel, but they said I was blackmailing them. I said thats not blackmail I dont have to offer a discount at all, if anything its a bribe to have the new system with us. I have an idea that he wont have a new system with us so (he has probably already got a cheaper quote, or has decided he doesnt need an alarm so either way I have lost him as a customer) I dont think he will be getting any thing off his callout. The way I see it is he will have some cheapo back street quote for a replacement that wont be installed properly or serviced properly and it wont last the 15 odd years that ours has without a problem, and our replacement panel quote will not have been that much more expensive, false economy to save £50.00 and a cheek to try and get us to lower our call out charge on top. Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 7, 2019 Share Posted June 7, 2019 Al: Your another man after my own heart. I always fit at least 1, nice loud internal sounder on domestics. Strange how scroats don't like it when their ears bleed Lol. Wouldn't have helped in this instance but I'm a great believer in good security lighting as well, especially at the sides and backs of buildings. Thieving scum hate bright lights. Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
Specialist Posted June 7, 2019 Share Posted June 7, 2019 Think that's customers everywhere nowadays Peter. If you installed their system for free they'd still find something to complain about, or half the cheeky sods would ask for a backhander to let you do it. I find the more money they've got, the worse they are. Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
al-yeti Posted June 7, 2019 Share Posted June 7, 2019 1 hour ago, Specialist said: Think that's customers everywhere nowadays Peter. If you installed their system for free they'd still find something to complain about, or half the cheeky sods would ask for a backhander to let you do it. I find the more money they've got, the worse they are. Take the vat off and you got a deal , cash Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted June 7, 2019 Share Posted June 7, 2019 Good luck if you can survive and build a business doing all jobs with a 20% discount. Something will catch up with you eventually. Quote Link to comment Share on other sites More sharing options...
Specialist Posted June 7, 2019 Share Posted June 7, 2019 1 hour ago, al-yeti said: Take the vat off and you got a deal , cash Well obviously cash. Gawd guvnor wake up, we don't want no paper trail now do we ? Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
norman Posted June 8, 2019 Share Posted June 8, 2019 17 hours ago, PeterJames said: there alarm has been in since 2006 with no faults regularly service by us............. .... it wont last the 15 odd years Your watch is fast... Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
Specialist Posted June 8, 2019 Share Posted June 8, 2019 1 hour ago, norman said: Your watch is fast... Time travel Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
PeterJames Posted June 8, 2019 Share Posted June 8, 2019 5 hours ago, norman said: Your watch is fast... 13 years then, I think I caught the exaggeration bug from that customer he said the engineer was only there 10 mins. I said the electronic jobsheet says different 22 minutes and the vehicle tracker backs that up with nearly 30 mins Quote Link to comment Share on other sites More sharing options...
norman Posted June 9, 2019 Share Posted June 9, 2019 I don't miss dealing with customers. Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
Specialist Posted June 9, 2019 Share Posted June 9, 2019 32 minutes ago, norman said: I don't miss dealing with customers. You off the tools norm ? Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
PeterJames Posted June 9, 2019 Share Posted June 9, 2019 3 hours ago, norman said: I don't miss dealing with customers. Some customers are great, lots are a fooking PITA. Sometimes they get to your Chimp brain and you have to give it a banana and sack the customer, £65pa audible only, less than a tenner per annum profit, I certainly wont lose any sleep over it. Quote Link to comment Share on other sites More sharing options...
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