Akli Hamraoui Posted April 29, 2019 Share Posted April 29, 2019 Hi All, I have this night an alarm due to the supervision loss. Could you tell me how can I keep the supervision but without alam. Thanks in advance. AH Quote Link to comment Share on other sites More sharing options...
al-yeti Posted April 29, 2019 Share Posted April 29, 2019 1 hour ago, Akli Hamraoui said: Hi All, I have this night an alarm due to the supervision loss. Could you tell me how can I keep the supervision but without alam. Thanks in advance. AH Change batteries? Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted April 29, 2019 Share Posted April 29, 2019 Signal issues? Quote Link to comment Share on other sites More sharing options...
Akli Hamraoui Posted April 29, 2019 Author Share Posted April 29, 2019 I have 20% for the signal. But how can I just remove the alarm and keep the supervision ? Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted April 29, 2019 Share Posted April 29, 2019 You don't, the signal is not good enough. Try repositioning the sensor Quote Link to comment Share on other sites More sharing options...
Amps Posted April 29, 2019 Share Posted April 29, 2019 Do you mean you would like an alert on the keypad rather that a tamper condition? Quote Link to comment Share on other sites More sharing options...
Akli Hamraoui Posted April 30, 2019 Author Share Posted April 30, 2019 (edited) no, I would like just to disable the siren alarm for the supervision when there is a supervision loss. Because now I receive in my risco application that there is a supervision loss but also my siren alarm causing me to wakup at 2am... and I want just to disable the siren. Edited April 30, 2019 by Akli Hamraoui Quote Link to comment Share on other sites More sharing options...
james.wilson Posted April 30, 2019 Share Posted April 30, 2019 I don't think you can, you need to fix the supervision issue as the detector probably won't work if it activated. That's the whole point of supervision alarms Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
al-yeti Posted April 30, 2019 Share Posted April 30, 2019 6 hours ago, Akli Hamraoui said: no, I would like just to disable the siren alarm for the supervision when there is a supervision loss. Because now I receive in my risco application that there is a supervision loss but also my siren alarm causing me to wakup at 2am... and I want just to disable the siren. You might aswell take it out and fit a Yale? Quote Link to comment Share on other sites More sharing options...
Specialist Posted April 30, 2019 Share Posted April 30, 2019 (edited) As has already been said, supervision loss is often due to faulty batteries in the detectors. If you disable alarm on supervision loss, how will you know when there's a problem ? and then what would be the point of having the alarm ?. How long has the system been installed and when were the batteries last changed ?, It might be a good idea to have the system checked by a competent engineer and all batteries tested / changed rather than mess about with it yourself. Edited April 30, 2019 by Specialist Quote Customers Love us, Intruders Hate us. Link to comment Share on other sites More sharing options...
Amps Posted April 30, 2019 Share Posted April 30, 2019 Scantronic I-on has the option of supervision loss = tamper or keypad alert. I believe for a G2 system tamper is required but this often happens in the middle of the night. I always select the keypad alert option for my domestic customers. Better to keep the customer happy rather than strictly follow the regs in this instance. Quote Link to comment Share on other sites More sharing options...
PeterJames Posted April 30, 2019 Share Posted April 30, 2019 If you part set the alarm at night it wont go off on supervision till the morning when you unset it Quote Link to comment Share on other sites More sharing options...
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