Galwayboy Posted April 11, 2019 Share Posted April 11, 2019 Hi I was hoping someone might be able to shed some light on a problem I have just encountered. 3 years ago I did a DIY installation of a 9571 with wireless expander and 1 remote keypad with tag reader. Everything was fine until a week ago, when the keypad stopped responding to key presses ( I still got a confirmation beep with each press) The screen alternates between. 9571 V5.00 Checking Bus and the date and time 01/01/2005 00.00 the time clock would begin counting, but it rarely got to 10 seconds before it again showed 9571 V5.00 Checking Bus these 2 screens alternated constantly for 2 days, before permanently showing 9571 V5.00 Checking Bus I foolishly thought it might be the keypad and I bought a replacement but whatever the problem is it isn’t the keypad as the new keypad display shows the same message. does anybody have any ideas ? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted April 11, 2019 Share Posted April 11, 2019 52 minutes ago, Galwayboy said: Hi I was hoping someone might be able to shed some light on a problem I have just encountered. 3 years ago I did a DIY installation of a 9571 with wireless expander and 1 remote keypad with tag reader. Everything was fine until a week ago, when the keypad stopped responding to key presses ( I still got a confirmation beep with each press) The screen alternates between. 9571 V5.00 Checking Bus and the date and time 01/01/2005 00.00 the time clock would begin counting, but it rarely got to 10 seconds before it again showed 9571 V5.00 Checking Bus these 2 screens alternated constantly for 2 days, before permanently showing 9571 V5.00 Checking Bus I foolishly thought it might be the keypad and I bought a replacement but whatever the problem is it isn’t the keypad as the new keypad display shows the same message. does anybody have any ideas ? Cable fault ? Or panel fault , have you tried disconnecting both keypads put the new keypad on the panel on short cable to see if it works ? Quote Link to comment Share on other sites More sharing options...
Galwayboy Posted April 12, 2019 Author Share Posted April 12, 2019 Thanks, I haven’t tried that, but I will. That is why I decided to enlist some superior diagnostic brains ! There are a couple of other clues to this puzzle removing the keypad & main box cover did not trigger a tamper alarm. I did trigger an alarm by disconnecting the backup battery. Quote Link to comment Share on other sites More sharing options...
grantc Posted April 12, 2019 Share Posted April 12, 2019 How old the battery? Quote Link to comment Share on other sites More sharing options...
Galwayboy Posted April 12, 2019 Author Share Posted April 12, 2019 32 months Quote Link to comment Share on other sites More sharing options...
james.wilson Posted May 14, 2019 Share Posted May 14, 2019 What's the system voltage at the panel with battery connected / dissed? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Galwayboy Posted May 14, 2019 Author Share Posted May 14, 2019 Thanks but I got it sorted. All voltages were good, so took a gamble on it being a PCB problem. I got a 2nd hand PCB & case and luckily I was right. Just 1 little question - my proximity tags no longer work. Does the main alarm have to be specific to the proximity tag feature ? It may just be that the alarm was for sale because that feature stopped working ! Quote Link to comment Share on other sites More sharing options...
al-yeti Posted May 14, 2019 Share Posted May 14, 2019 6 hours ago, Galwayboy said: Thanks but I got it sorted. All voltages were good, so took a gamble on it being a PCB problem. I got a 2nd hand PCB & case and luckily I was right. Just 1 little question - my proximity tags no longer work. Does the main alarm have to be specific to the proximity tag feature ? It may just be that the alarm was for sale because that feature stopped working ! You need to programme them Quote Link to comment Share on other sites More sharing options...
Galwayboy Posted May 15, 2019 Author Share Posted May 15, 2019 The system will not let me program the tags. I follow the instructions, the last thing is to present the tag to the keypad, l get a double peep but the tag isn’t programmed. I’ve even bought new tags and tried the original keypad, which turned out to be OK but to no avail Quote Link to comment Share on other sites More sharing options...
al-yeti Posted May 15, 2019 Share Posted May 15, 2019 7 hours ago, Galwayboy said: The system will not let me program the tags. I follow the instructions, the last thing is to present the tag to the keypad, l get a double peep but the tag isn’t programmed. I’ve even bought new tags and tried the original keypad, which turned out to be OK but to no avail So the option appears in the menu? 19 hours ago, Galwayboy said: Thanks but I got it sorted. All voltages were good, so took a gamble on it being a PCB problem. I got a 2nd hand PCB & case and luckily I was right. Just 1 little question - my proximity tags no longer work. Does the main alarm have to be specific to the proximity tag feature ? It may just be that the alarm was for sale because that feature stopped working ! How much you pay for the second hand pxb and from where? Quote Link to comment Share on other sites More sharing options...
stevepm Posted June 8, 2019 Share Posted June 8, 2019 I'd never interested to know where from too Great post (apologies)! blame predictive. Id be interested to know where you purchased the secondhand board too. Quote Link to comment Share on other sites More sharing options...
Galwayboy Posted June 8, 2019 Author Share Posted June 8, 2019 I found it on eBay. It was £60. I was getting a bit desperate cos couldn’t get a new board anywhere, even the manufacturer wouldn’t sell the PCB only. I could only get it new as a kit with outer case, and a keypad. Wasn’t going to pay that cos I’d already bought a new keypad thinking that was the problem. I suppose I was taking a bit of a gamble that it was fully functional, but there are some honourable people out there. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted June 8, 2019 Share Posted June 8, 2019 1 hour ago, Galwayboy said: I found it on eBay. It was £60. I was getting a bit desperate cos couldn’t get a new board anywhere, even the manufacturer wouldn’t sell the PCB only. I could only get it new as a kit with outer case, and a keypad. Wasn’t going to pay that cos I’d already bought a new keypad thinking that was the problem. I suppose I was taking a bit of a gamble that it was fully functional, but there are some honourable people out there. £60 can get new panel and keypad Quote Link to comment Share on other sites More sharing options...
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