Jump to content
Security Installer Community

Galaxy 2-12 C012 honeywell security


Recommended Posts

hi;

we just installed a new intruder alarm system and the technician got into the menu of the Galaxy 2-12 C012. but now we cannot access the engineer code. is there a way how to masterr rest/factory reset the system so we will start from scratch please.

thanks

 

Link to comment
Share on other sites

4 hours ago, will cpi said:

hi;

we just installed a new intruder alarm system and the technician got into the menu of the Galaxy 2-12 C012. but now we cannot access the engineer code. is there a way how to masterr rest/factory reset the system so we will start from scratch please.

thanks

 

Perhaps give more info

 

Do you mean you installed it yourself or someone installed used am engineer code and then left

 

Why do you want to reset default system if it's just been installed?

Link to comment
Share on other sites

5 hours ago, will cpi said:

hi;

we just installed a new intruder alarm system and the technician got into the menu of the Galaxy 2-12 C012. but now we cannot access the engineer code. is there a way how to masterr rest/factory reset the system so we will start from scratch please.

thanks

 

If you leave the main control panel in the freezer over night it defaults back to its factory settings 

Link to comment
Share on other sites

1 hour ago, PeterJames said:

If you leave the main control panel in the freezer over night it defaults back to its factory settings 

Do I need to disconnect the mains first or just throw it in with the peas.???

Link to comment
Share on other sites

2 hours ago, PeterJames said:

If you leave the main control panel in the freezer over night it defaults back to its factory settings 

I remember something about that, what device was it when frozen could be bypassed ?

Link to comment
Share on other sites

15 hours ago, al-yeti said:

Perhaps give more info

 

Do you mean you installed it yourself or someone installed used am engineer code and then left

 

Why do you want to reset default system if it's just been installed?

we just installed it and it is not ready yet and the technician that is installing it might changed the engineer code by mistake or he do not remember

Link to comment
Share on other sites

15 hours ago, al-yeti said:

Perhaps give more info

 

Do you mean you installed it yourself or someone installed used am engineer code and then left

 

Why do you want to reset default system if it's just been installed?

we just installed it and it is not ready yet and the technician that is installing it might changed the engineer code by mistake or he do not remember

15 hours ago, al-yeti said:

Perhaps give more info

 

Do you mean you installed it yourself or someone installed used am engineer code and then left

 

Why do you want to reset default system if it's just been installed?

we just installed it and it is not ready yet and the technician that is installing it might changed the engineer code by mistake or he do not remember

Link to comment
Share on other sites

31 minutes ago, will cpi said:

we just installed it and it is not ready yet and the technician that is installing it might changed the engineer code by mistake or he do not remember

we just installed it and it is not ready yet and the technician that is installing it might changed the engineer code by mistake or he do not remember

You need new engineer then who can reset it for you, we can't give that information here 

 

You sure your not house bashing ? Get new engineer to do it for you

Link to comment
Share on other sites

2 hours ago, al-yeti said:

You need new engineer then who can reset it for you, we can't give that information here 

 

You sure your not house bashing ? Get new engineer to do it for you

hi al-yeti; to have access to the engineer code you need the user code, we have the user code to give permission to insert the engineer code, what we do not have is the engineer code, what we need is just factory reset the system to finish programming the panel

Link to comment
Share on other sites

2 hours ago, will cpi said:

hi al-yeti; to have access to the engineer code you need the user code, we have the user code to give permission to insert the engineer code, what we do not have is the engineer code, what we need is just factory reset the system to finish programming the panel

Yes I understand that but I am saying get a new engineer to do this for you

 

Where is engineer 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.