will cpi Posted March 11, 2019 Share Posted March 11, 2019 hi; we just installed a new intruder alarm system and the technician got into the menu of the Galaxy 2-12 C012. but now we cannot access the engineer code. is there a way how to masterr rest/factory reset the system so we will start from scratch please. thanks Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted March 11, 2019 Share Posted March 11, 2019 The installer will keep there own engineers code. You should contact them. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted March 11, 2019 Share Posted March 11, 2019 4 hours ago, will cpi said: hi; we just installed a new intruder alarm system and the technician got into the menu of the Galaxy 2-12 C012. but now we cannot access the engineer code. is there a way how to masterr rest/factory reset the system so we will start from scratch please. thanks Perhaps give more info Do you mean you installed it yourself or someone installed used am engineer code and then left Why do you want to reset default system if it's just been installed? Quote Link to comment Share on other sites More sharing options...
PeterJames Posted March 11, 2019 Share Posted March 11, 2019 5 hours ago, will cpi said: hi; we just installed a new intruder alarm system and the technician got into the menu of the Galaxy 2-12 C012. but now we cannot access the engineer code. is there a way how to masterr rest/factory reset the system so we will start from scratch please. thanks If you leave the main control panel in the freezer over night it defaults back to its factory settings Quote Link to comment Share on other sites More sharing options...
bjj Posted March 11, 2019 Share Posted March 11, 2019 1 hour ago, PeterJames said: If you leave the main control panel in the freezer over night it defaults back to its factory settings Do I need to disconnect the mains first or just throw it in with the peas.??? Quote Link to comment Share on other sites More sharing options...
PeterJames Posted March 11, 2019 Share Posted March 11, 2019 30 minutes ago, bjj said: Do I need to disconnect the mains first or just throw it in with the peas.??? Disconnect it first, you wont be able to shut the door otherwise Quote Link to comment Share on other sites More sharing options...
al-yeti Posted March 11, 2019 Share Posted March 11, 2019 2 hours ago, PeterJames said: If you leave the main control panel in the freezer over night it defaults back to its factory settings I remember something about that, what device was it when frozen could be bypassed ? Quote Link to comment Share on other sites More sharing options...
PeterJames Posted March 11, 2019 Share Posted March 11, 2019 3 minutes ago, al-yeti said: I remember something about that, what device was it when frozen could be bypassed ? phase lock loop Quote Link to comment Share on other sites More sharing options...
james.wilson Posted March 12, 2019 Share Posted March 12, 2019 5 hours ago, al-yeti said: I remember something about that, what device was it when frozen could be bypassed ? just the aunt bessies. Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
will cpi Posted March 12, 2019 Author Share Posted March 12, 2019 15 hours ago, al-yeti said: Perhaps give more info Do you mean you installed it yourself or someone installed used am engineer code and then left Why do you want to reset default system if it's just been installed? we just installed it and it is not ready yet and the technician that is installing it might changed the engineer code by mistake or he do not remember Quote Link to comment Share on other sites More sharing options...
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