scrimshanker Posted January 27, 2019 Share Posted January 27, 2019 Hi Has anyone used the new Texecom Cloud Services yet? They seem to be priced a little high in my view! Quote Link to comment Share on other sites More sharing options...
james.wilson Posted January 27, 2019 Share Posted January 27, 2019 iirc its only for the udl etc cant remember how much it is Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
scrimshanker Posted January 27, 2019 Author Share Posted January 27, 2019 The gold membership is £600 a year plus £5 for every system on it over 10 systems! I'm guessing they will pull wintex to force people to use it Quote Link to comment Share on other sites More sharing options...
james.wilson Posted January 27, 2019 Share Posted January 27, 2019 i don't see an issue in charging for a service. the app backend etc and dev needs paying for somewhere don't you think? 1 Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted January 27, 2019 Share Posted January 27, 2019 I don't see an issue for charging for that service either, it's not like there aren't other options for remote on Texe. JL has said on here that other services will stay the same this is additional. 1 Quote Link to comment Share on other sites More sharing options...
scrimshanker Posted January 27, 2019 Author Share Posted January 27, 2019 It does indeed, but it's a very high price to pay when everyone else doesn't charge! It's a risky business strategy especially as their equipment offers no more than others 1 Quote Link to comment Share on other sites More sharing options...
al-yeti Posted January 27, 2019 Share Posted January 27, 2019 34 minutes ago, scrimshanker said: It does indeed, but it's a very high price to pay when everyone else doesn't charge! It's a risky business strategy especially as their equipment offers no more than others Be serious it's gold membership for a reason , problem here is your not installing enough Remember risky risco used offer stuff free ending up charging And texe still has free services for your house bashing level all good eh Quote Link to comment Share on other sites More sharing options...
james.wilson Posted January 27, 2019 Share Posted January 27, 2019 i really can't see why a service cannot be charged for. Most apps are charged, there needs to be income to pay for the backend etc, i myself don't do much for free Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
scrimshanker Posted January 27, 2019 Author Share Posted January 27, 2019 I didn't say it shouldn't be charged for, all I'm saying is it's expensive especially as there's free alternatives. In fact, it doesn't really do anything more than what was already available. 1 Quote Link to comment Share on other sites More sharing options...
al-yeti Posted January 27, 2019 Share Posted January 27, 2019 1 hour ago, scrimshanker said: I didn't say it shouldn't be charged for, all I'm saying is it's expensive especially as there's free alternatives. In fact, it doesn't really do anything more than what was already available. ok but how is it expensive? its called gold, so the likes of swb and maybe chris banging in there gear get a better service than the one who doesnt or you need to house bash better ok seriously please list the free udl services etc Quote Link to comment Share on other sites More sharing options...
james.wilson Posted January 28, 2019 Share Posted January 28, 2019 i don't know of a decent free one? Also id be wary offering any customer a free service how you going to support it? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
PSE Posted January 31, 2019 Share Posted January 31, 2019 I use Texecom Cloud, it works well. Wouldnt be without it now. Pays for itself. Quote Link to comment Share on other sites More sharing options...
mark auto Posted January 31, 2019 Share Posted January 31, 2019 In what ways do you consider it pays for itself? We looked at it the other day and for us its probably not worth the investment right now, are we missing something? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted January 31, 2019 Share Posted January 31, 2019 2 hours ago, mark auto QA said: In what ways do you consider it pays for itself? We looked at it the other day and for us its probably not worth the investment right now, are we missing something? Not enough installs and work? Quote Link to comment Share on other sites More sharing options...
PSE Posted February 1, 2019 Share Posted February 1, 2019 The whole remote service side is fully automated, leaving nothing left to do on that side. Everything is fully audit trailed for compliance, again no record to manually update. No software to install means even more time saved as there is no messing about with programs and windows update issues. Real-time over the air updates and modifications via browser or smartphone, just like using wintex. It saves time, so it saves money. In the scheme of things the cost is nothing, we are charging large clients an annual fee for online portal access to see multiple sites status and additional costs per user login .... No brainier, it’s all paid for. 1 Quote Link to comment Share on other sites More sharing options...
mark auto Posted February 1, 2019 Share Posted February 1, 2019 13 hours ago, al-yeti said: Not enough installs and work? Partly the issue - plenty of work but its more bits and bats of additions rather than full installs. We also use CASH software so anything we do remotely on the portal would need to be cross referenced - so I think any savings on engineer time would be lost again in admin time. Quote Link to comment Share on other sites More sharing options...
PSE Posted February 1, 2019 Share Posted February 1, 2019 Surely 10 minutes or less of office admin time is far less than at least an hour of engineer time and fuel costs. There is your your saving right there ? Quote Link to comment Share on other sites More sharing options...
MrHappy Posted February 1, 2019 Share Posted February 1, 2019 11 hours ago, PSE said: Surely 10 minutes or less of office admin time is far less than at least an hour of engineer time and fuel costs. There is your your saving right there ? thought you'd moved to orisec ? Quote Mr Veritas God Link to comment Share on other sites More sharing options...
PSE Posted February 1, 2019 Share Posted February 1, 2019 (edited) No mate, I’m installing various bits of their kit, I installed one of their newer CP10 panels earlier today and it’s really good kit, but needs a couple of tweaks stil. My preferred kit is still Texecom, installing loads of it at the min and accounts for 90% of our intruder side. Smartcom connected systems are growing nicely... works well for us. Edited February 1, 2019 by PSE Quote Link to comment Share on other sites More sharing options...
MrHappy Posted February 1, 2019 Share Posted February 1, 2019 17 minutes ago, PSE said: I installed one of their newer CP10 panels earlier today and it’s really good kit, okay, have a twitter like... Quote Mr Veritas God Link to comment Share on other sites More sharing options...
PSE Posted February 1, 2019 Share Posted February 1, 2019 1 hour ago, MrHappy said: okay, have a twitter like... Lol, it’s all about the advertising. Quote Link to comment Share on other sites More sharing options...
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