Bruce P Posted October 31, 2018 Share Posted October 31, 2018 Hi Guys Im doing an installation where the monitoring alarm company has requested Sequential Alarm Confirmation . Im using an Texecom premier elite system and not to sure how to configure this. This would be my first monitored system and im in need of a bit of help Thanks Bruce Quote Link to comment Share on other sites More sharing options...
PeterJames Posted October 31, 2018 Share Posted October 31, 2018 Hi Bruce Welcome to the forum I am a little confused by your question though. The only reason the ARC would want you to set it up as confirmed would be for Police Response, and the only way you would get Police response would be if you are approved, and in order to be approved you should be familiar with BS and how the product you are installing works. Quote Link to comment Share on other sites More sharing options...
al-yeti Posted October 31, 2018 Share Posted October 31, 2018 32 minutes ago, PeterJames said: Hi Bruce Welcome to the forum I am a little confused by your question though. The only reason the ARC would want you to set it up as confirmed would be for Police Response, and the only way you would get Police response would be if you are approved, and in order to be approved you should be familiar with BS and how the product you are installing works. Why? Why can't you have confirmed alarm without police response? Quote Link to comment Share on other sites More sharing options...
MrHappy Posted October 31, 2018 Share Posted October 31, 2018 8 minutes ago, al-yeti said: Why? Why can't you have confirmed alarm without police response? You can if you wish, Quote Mr Veritas God Link to comment Share on other sites More sharing options...
PeterJames Posted October 31, 2018 Share Posted October 31, 2018 14 minutes ago, al-yeti said: Why? Why can't you have confirmed alarm without police response? The question you should be asking is why would you? The second question you should ask is why would the ARC dictate what signalling you need for a keyholder only system, when you are their customer? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted October 31, 2018 Share Posted October 31, 2018 28 minutes ago, PeterJames said: The question you should be asking is why would you? The second question you should ask is why would the ARC dictate what signalling you need for a keyholder only system, when you are their customer? If you have no police response , why wouldn't you still want a call to say we received a confirmed signal? Just now, al-yeti said: If you have no police response , why wouldn't you still want a call to say we received a confirmed signal? Agree arc in this case wouldn't dicatae it , perhaps op didn't explain Quote Link to comment Share on other sites More sharing options...
PeterJames Posted October 31, 2018 Share Posted October 31, 2018 7 minutes ago, al-yeti said: If you have no police response , why wouldn't you still want a call to say we received a confirmed signal? Agree arc in this case wouldn't dicatae it , perhaps op didn't explain If my alarm was keyholder only I would want to be informed as soon as it went off. There is not a lot more I could do about a confirmed intruder except panic. Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted October 31, 2018 Share Posted October 31, 2018 I have known customers to only respond to confirmed... Quote Link to comment Share on other sites More sharing options...
al-yeti Posted November 1, 2018 Share Posted November 1, 2018 8 hours ago, PeterJames said: If my alarm was keyholder only I would want to be informed as soon as it went off. There is not a lot more I could do about a confirmed intruder except panic. But then you would have an informa on a dedicated line lol with GSM dialler backup, be serious man you know your a house basher Quote Link to comment Share on other sites More sharing options...
Bruce P Posted November 1, 2018 Author Share Posted November 1, 2018 Hi Guys Thanks for the quick response to my question . I will go back to the monitoring company and question then as to why they want this if its only necessary with police response. Bruce Quote Link to comment Share on other sites More sharing options...
norman Posted November 1, 2018 Share Posted November 1, 2018 Why not have confirmation, provides a bit more information on activation imo. Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
al-yeti Posted November 1, 2018 Share Posted November 1, 2018 1 hour ago, norman said: Why not have confirmation, provides a bit more information on activation imo. Sure does As a house basher some don't always use monitoring app they like the dialler and they like the confirmed dial haha Quote Link to comment Share on other sites More sharing options...
PeterJames Posted November 1, 2018 Share Posted November 1, 2018 6 hours ago, norman said: Why not have confirmation, provides a bit more information on activation imo. I agree, however, I can only think of one thing worse than getting a call from the ARC to say your alarms gone off when you are sitting by the pool in the south of France, and thats getting another one to say its just confirmed. If you have Police response its a different matter at least you know that the Police have been informed and are hopefully responding. But thats just my opinion I would just rather not know. Quote Link to comment Share on other sites More sharing options...
MrHappy Posted November 1, 2018 Share Posted November 1, 2018 8 hours ago, Bruce P said: I will go back to the monitoring company and question then as to why they want this if its only necessary with police response. the normal relationship is you specify the channels you want them to monitor? 1 Quote Mr Veritas God Link to comment Share on other sites More sharing options...
al-yeti Posted November 1, 2018 Share Posted November 1, 2018 1 hour ago, PeterJames said: I agree, however, I can only think of one thing worse than getting a call from the ARC to say your alarms gone off when you are sitting by the pool in the south of France, and thats getting another one to say its just confirmed. If you have Police response its a different matter at least you know that the Police have been informed and are hopefully responding. But thats just my opinion I would just rather not know. Breaking door down etc What's difference ? How long do police have to respond by? Quote Link to comment Share on other sites More sharing options...
PeterJames Posted November 1, 2018 Share Posted November 1, 2018 40 minutes ago, al-yeti said: Breaking door down etc What's difference ? How long do police have to respond by? The difference is thinking it is likely to be a false alarm, as apposed to its likely not to be a false alarm would make a big difference to the enjoyment of my two weeks in the sun. I have seen far too many burglaries, but that is probably why I have Police response and three keyholders all quite close, one is a taxi driver so he will get here before the Police . I dont think there is a limit to how long the Police have to respond, they seem to be pretty quick down this way, normally on site within 30 mins, we had one with 7 mins. Confirmed intruder signals less false alarms, and they are more likely to be the real thing. Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted November 1, 2018 Share Posted November 1, 2018 What use is a keyholder in the south of France? Quote Link to comment Share on other sites More sharing options...
PeterJames Posted November 1, 2018 Share Posted November 1, 2018 27 minutes ago, sixwheeledbeast said: What use is a keyholder in the south of France? I suppose that depends on where you live Quote Link to comment Share on other sites More sharing options...
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