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No one can know all about all brands, I'd say a company can train and support a few well, all less so. Specialise in a few, train and know the products well. Much like cars you wouldn't take your merc to Hyundai garage 

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13 minutes ago, james.wilson said:

No one can know all about all brands, I'd say a company can train and support a few well, all less so. Specialise in a few, train and know the products well. Much like cars you wouldn't take your merc to Hyundai garage 

How do you know he has a Merc?

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39 minutes ago, james.wilson said:

No one can know all about all brands, I'd say a company can train and support a few well, all less so. Specialise in a few, train and know the products well. Much like cars you wouldn't take your merc to Hyundai garage 

Depends on what engine they carry these days .....

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8 hours ago, norman said:

 about £25 of coffees  

I bet you were climbing the ceilings by the end of it.

 

I spent a nice afternoon in Merc a few months back only 2 Lattes. I managed to plug my laptop in and get more work done than I normally would at the office, their setup is far better than Jags I do miss my Jag though

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I was only climbing the ceiling because it took them 3hrs to do a 30 minute job. 

 

I booked a waiting appointment for the fuel cap solenoid to be changed (20 min job as I'd already removed the inner side panel for them) told it would take 30 mins and I could wait. 

 

3 hours it took them, worse places to sit and wait I guess but I won't be funding the fancy showroom and free cafe menu for anything outside of the warranty. 

Nothing is foolproof to a sufficiently talented fool.


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7 hours ago, norman said:

I was only climbing the ceiling because it took them 3hrs to do a 30 minute job. 

 

I booked a waiting appointment for the fuel cap solenoid to be changed (20 min job as I'd already removed the inner side panel for them) told it would take 30 mins and I could wait. 

 

3 hours it took them, worse places to sit and wait I guess but I won't be funding the fancy showroom and free cafe menu for anything outside of the warranty. 

My last one was similar, JW said you should always ask for a courtesy car because they will fix your car much quicker. It took them 2 days to find a blown fuse, while I drove around in a poxy A Class, there are only so many handbrake turns you can do in Asdas carpark before it gets boring. Thats the last time I listen to JW

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13 minutes ago, PeterJames said:

My last one was similar, JW said you should always ask for a courtesy car because they will fix your car much quicker. It took them 2 days to find a blown fuse, while I drove around in a poxy A Class, there are only so many handbrake turns you can do in Asdas carpark before it gets boring. Thats the last time I listen to JW

I had a loaner q5 when they "diagnosed" it, even though the Mrs diagnosed it within 30 seconds of me telling her. 

 

I had a 5 week wait for the courtesy car so even though I wasn't in a rush to fix it I just couldn't be arsed. 

 

Very nice 'experience' better than the BMW garage and much nicer totty, looking round in the 3 hours I was there, there wasn't a bird working there I wouldn't smash. 

20180903_083559.thumb.jpg.b0c791cba305c3e6690ce6993acd1617.jpg

 

Edited by norman

Nothing is foolproof to a sufficiently talented fool.


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32 minutes ago, norman said:

I had a loaner q5 when they "diagnosed" it, even though the Mrs diagnosed it within 30 seconds of me telling her. 

 

I had a 5 week wait for the courtesy car so even though I wasn't in a rush to fix it I just couldn't be arsed. 

 

Very nice 'experience' better than the BMW garage and much nicer totty, looking round in the 3 hours I was there, there wasn't a bird working there I wouldn't smash. 

20180903_083559.thumb.jpg.b0c791cba305c3e6690ce6993acd1617.jpg

 

 

Did you steal the cup for JW ?

Mr? Veritas God

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17 minutes ago, MrHappy said:

 

Did you steal the cup for JW ?

I'm sure jw's spent enough in his local stealer to have had one gifted. 

 

He probably has the cufflinks too. 

Nothing is foolproof to a sufficiently talented fool.


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