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Monitoring Regulations Query


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Installers tend to hold the contract for monitoring with the ARC as most ARC'swill not deal with end users.

We receive reports from our ARC if a system fails to poll for an extended amount of time, then it is on us to report this to the client.

Ask you installer to consider moving the signalling to IP/3G. If no Internet then you can get dual 3G/3G .For the installer all comms are covered within the annual cost so no surprise phone bills. 

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