Wozza83 Posted June 13, 2018 Share Posted June 13, 2018 Hi i've found myself caught up in an xplan system that was only meant to be a case of repositioning a few readers and doors etc. Yesterday one of the controllers was powered down and had no battery back up and since being turned back on none of the original cards work. My knowledge of plan is 0 and would really appreciate some help. The controller is linked to a pc and upon advice I have tried to re send the card information from the pc to all controllers and add the cards at the controller itself but it just will not work. The cards work on the other controllers on the system. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted June 14, 2018 Share Posted June 14, 2018 is that controller definitely in comms with the pc Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
Wozza83 Posted June 14, 2018 Author Share Posted June 14, 2018 (edited) Hi James, thanks for the reply. Yeah i'm sure it is as I can open and lock the door from the pc. I spoke to someone who worked with plan a few years ago and he seem to think I might need to set up the programmer to the correct card format? Or possibly there is a link jumper that needs removing to add cards? Although I don't know how to do either of them! Edited June 14, 2018 by Wozza83 Quote Link to comment Share on other sites More sharing options...
james.wilson Posted June 14, 2018 Share Posted June 14, 2018 is the reader actually reading? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
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