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Hello,

 

I've got a Galaxy MK7 keypad giving a keypad tamper. The tamper switch on the rear of the keypad is not being adequately pressed down by the mounting plate and accompanying tamper peg. Does anyone have any advice on a short term solution for this issue?

 

Regards,

        Jack

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17 minutes ago, jackaddressable said:

Hello,

 

I've got a Galaxy MK7 keypad giving a keypad tamper. The tamper switch on the rear of the keypad is not being adequately pressed down by the mounting plate and accompanying tamper peg. Does anyone have any advice on a short term solution for this issue?

 

Regards,

        Jack

Long term solution piece of card inside

 

Or make wall flat 

 

Or check wall plugs not protruding and tap them in slightly

 

And so on 

 

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Well, I've been an alarm engineer for as long as I can remember and what has been suggested, especially the first answer is the way to go.

 

J, what do you think should be done then? 

 

Please put me and hundreds of others right then.

Someone told me I was ignorant and apathetic, I don't know what that means, nor do I care.

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1 hour ago, magpye said:

Well, I've been an alarm engineer for as long as I can remember and what has been suggested, especially the first answer is the way to go.

 

J, what do you think should be done then? 

 

Please put me and hundreds of others right then.

Calm down calm down I dont think he meant anything by it 

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12 hours ago, magpye said:

 

J, what do you think should be done then? 

 

Please put me and hundreds of others right then.

What you on about dude? 

 

12 hours ago, jackaddressable said:

Okay, thanks. That's fine, will do. It isn't the best, but will make do. Thanks mate.

Yes dude you are correct not the best , these keypads can be testing lol , a freshly plastered wall could still be slightly bent and cause a problem, plus customer won't always for a new keypad never really used the mk8 might be other option....

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2 hours ago, GMill said:

I've found the little white plugs which come with some wall sockets/switches to cover the screw hole fit nicely on that little peg :)

Ah good idea , you get title of clever dude

 

Although I will look for them on ripping them out for the hkc lol

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18 hours ago, magpye said:

Well, I've been an alarm engineer for as long as I can remember and what has been suggested, especially the first answer is the way to go.

 

J, what do you think should be done then? 

 

Please put me and hundreds of others right then.

 

Honeywell should have made those tampers a bit better. From what I've seen here, quite a few have had this problem. I'm not trying to disapprove of the card method etc, I just think that it's a shame for engineers and installers alike to have such a basic problem. I'm more annoyed that there is a problem, a solution is a solution.

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1 hour ago, james.wilson said:

I've always broke the tab out and put a screw in the wall and adjusted as needed

 

Yeah, I read that is a decent idea somewhere. I have another question - is there anything else that can cause a tamper on one of these keypads? Specifically loose wiring? 

 

Regards,

        Jack

 

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3 hours ago, jackaddressable said:

 

Yeah, I read that is a decent idea somewhere. I have another question - is there anything else that can cause a tamper on one of these keypads? Specifically loose wiring? 

 

Regards,

        Jack

 

tamper is tamper, data issues would be missing

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