xpertalarms Posted October 26, 2017 Share Posted October 26, 2017 Hi all, Taking over an SPC at the moment and it has one wireless zone on it, the zone status shows as 'disconnected' about a minute after learning it on, the customer said that they had the same issue before. Battery is ok and signal is fine, any ideas? Ta Quote Link to comment Share on other sites More sharing options...
Amps Posted October 26, 2017 Share Posted October 26, 2017 Poor signal strength? Quote Link to comment Share on other sites More sharing options...
xpertalarms Posted October 26, 2017 Author Share Posted October 26, 2017 Signal strength is fine as the contact is next to the wireless module which is built into the keypad Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted October 26, 2017 Share Posted October 26, 2017 Sounds as if it's going into sleep mode - it's 2 way. Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
xpertalarms Posted October 26, 2017 Author Share Posted October 26, 2017 Yeah, thought that might be the case. I'll have a play and see if I can wake it up when I'm there tomorrow, since it's only the one zone that's wireless it's very tempting to run a cable to it instead and put a wired contact there! Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted October 26, 2017 Share Posted October 26, 2017 (edited) These panels can do slightly odd things. Such as showing the first zone in a confirmed alarm as still in 'alarm' when what it really means is engineer reset required - we had a confirmed (accidental - cleaner) intrusion but it made it appear as if a detector was faulty. I don't have any SPC system with wireless devices (only the capability i.e. built into the panel), but would assume the devices were sleeping. I am guessing test or setting would wake them up - I assume you're monitoring everything via web portal? In fact I have an SPC wireless contact and PIR both BNIB here if you want them at a knock down price! (Just can't see me ever using them...). Edited October 26, 2017 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
james.wilson Posted October 26, 2017 Share Posted October 26, 2017 ive not used the wireless either but do like the panel Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
xpertalarms Posted October 26, 2017 Author Share Posted October 26, 2017 We have taken over a few signet/spc systems now. This is the first time I've used one with wireless zones, but they are great panels. It takes a while to get used to them but we like them. And yes, monitoring everything via web portal Quote Link to comment Share on other sites More sharing options...
Amps Posted October 27, 2017 Share Posted October 27, 2017 This site in the Midlands mate? Quote Link to comment Share on other sites More sharing options...
jnealon Posted October 27, 2017 Share Posted October 27, 2017 The only time I see the SPC/Signet wireless devices go discon is either when the tamper is open or the battery is removed. Apart from that I'd say faulty sensor 1 Quote www.realsecurity.ie Link to comment Share on other sites More sharing options...
xpertalarms Posted October 30, 2017 Author Share Posted October 30, 2017 Thanks everyone. Turns out there was a jumper inside that needed to be linked out. All sorted now 1 Quote Link to comment Share on other sites More sharing options...
al-yeti Posted October 30, 2017 Share Posted October 30, 2017 In the detector? Quote Link to comment Share on other sites More sharing options...
xpertalarms Posted October 30, 2017 Author Share Posted October 30, 2017 Yep. Optional off wall tamper. Not sure why the prev co hadn't linked it out as there's no off wall tamper on it! Quote Link to comment Share on other sites More sharing options...
AdrianMealing Posted October 31, 2017 Share Posted October 31, 2017 3 hours ago, xpertalarms said: Yep. Optional off wall tamper. Not sure why the prev co hadn't linked it out as there's no off wall tamper on it! Wireless detector without off the wall tamper does not comply to regs, just saying Quote amealing@texe.com Head of Industry Affairs Visit Our Website Texecom Link to comment Share on other sites More sharing options...
Amps Posted October 31, 2017 Share Posted October 31, 2017 6 hours ago, AdrianMealing said: Wireless detector without off the wall tamper does not comply to regs, just saying #xpertalarms Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted October 31, 2017 Share Posted October 31, 2017 11 hours ago, xpertalarms said: Yep. Optional off wall tamper. Not sure why the prev co hadn't linked it out as there's no off wall tamper on it! You mean on the door contact? Yes, you can disable the rear tamper, but the tamper switch it is always 'on it' - presumably just not fitted correctly to the wall? Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
al-yeti Posted October 31, 2017 Share Posted October 31, 2017 (edited) 11 hours ago, xpertalarms said: Yep. Optional off wall tamper. Not sure why the prev co hadn't linked it out as there's no off wall tamper on it! You sure it's not a small micro sized switch you didn't notice , sometimes pushed in by the plastics And because you screwed it in bent it doesn't close (just kidding) Edited October 31, 2017 by al-yeti Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted October 31, 2017 Share Posted October 31, 2017 (edited) Here's the back with the tamper... Edited October 31, 2017 by datadiffusion Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
al-yeti Posted October 31, 2017 Share Posted October 31, 2017 So op on crack? Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted October 31, 2017 Share Posted October 31, 2017 ...in the wall? Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
al-yeti Posted October 31, 2017 Share Posted October 31, 2017 Maybe it's broken and op doesn't realise it and that's y jumper had to be used, or he's using needles Quote Link to comment Share on other sites More sharing options...
sjsturner Posted October 31, 2017 Share Posted October 31, 2017 49 minutes ago, al-yeti said: Maybe it's broken and op doesn't realise it and that's y jumper had to be used, or he's using needles Or perhaps like Hovis... bit of both? Quote Link to comment Share on other sites More sharing options...
xpertalarms Posted November 1, 2017 Author Share Posted November 1, 2017 Yep, looks like the off wall tamper was broken. We were still there yesterday replacing a few DTs so replaced the contact while we were at it Quote Link to comment Share on other sites More sharing options...
SouthernBrad Posted November 8, 2017 Share Posted November 8, 2017 On 10/31/2017 at 00:04, AdrianMealing said: Wireless detector without off the wall tamper does not comply to regs, just saying Beat me to it. Quote Link to comment Share on other sites More sharing options...
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