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Galaxy MAX4 Crashing Panel


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2 hours ago, danlad1980 said:

Hi GG

yes the bootup is from me rebooting the panel.

the fobs was added via the touch screen by adding a user then pressing learn card and holding the card to the screens prox.

the fobs all work fine on the keypads and allow you to operate the system but when i use a fob on the reader it just crashes the system but i can login to the minic panel and egress the door and the reader opens the door and i had even setup a time schedule for the door to have free access at set times which also worked fine.

its just not happy with fobs

What happens if you remove the touch screen , drop it from the system and try all again without it 

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The stand alone max reader uses a different algorithm to decode the prox tag serial number.

 

The tags that work with the keyprox also work with the max, but you need the max based decoded serial number.

 

If you have a user who needs to use both the stand alone max reader and the keyprox, then you need to add two accounts to the system. One with the etched serial number (from the thin Galaxy tag) for the stand alone max and one with the 1+'A' scanned tag number for the keyprox.

 

The thin Galaxy tags have the stand alone max based algorithm number etched on them. The cheaper 125khz tags or cards from eBay have the standard serial number etched/printed. The cheaper ones work, but you need to decode the serial number into standalone max reader format before they will work with the standalone max reader.

 

The reason for this ? Honeywell probably wanted to monopolise on sales of the access cards/tags.

 

Dan, your scanned tag will be working with the keyprox, but will be locking out when used with the max. Add another user and add the etched number to that account.

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Dan, did you get this resolved ?   

 

I can give you access to a converter app that I have on my website.  This allows you to convert the cheap tags/cards serial number (the one that's scanned by the keyprox)  to the one that the external MAX uses. At least you can use this to validate the etched code is correct from the keyprox scanned serial number.

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