scrimshanker Posted February 23, 2017 Share Posted February 23, 2017 Has anyone used the Galaxy gx app? Ive been reading on the texecom forum about the utter disaster of their app and wonder if it was just texecom how got it so wrong or whether its industry wide. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 23, 2017 Share Posted February 23, 2017 no direct use of either in the field but no its not industry wide. What's your issue? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
scrimshanker Posted February 23, 2017 Author Share Posted February 23, 2017 Have no issue as such, just more and more people require an app. used visonic app before but I'm really a Galaxy person i was going to use texecom elite 12w lite for domestics as it's easier than running a Calle to a key pad but after reading the texecom forum not so sure now Quote Link to comment Share on other sites More sharing options...
whistle Posted February 23, 2017 Share Posted February 23, 2017 What's a Calle?? Quote Link to comment Share on other sites More sharing options...
datadiffusion Posted February 23, 2017 Share Posted February 23, 2017 Spanish for Street? Quote So, I've decided to take my work back underground.... to stop it falling into the wrong hands Link to comment Share on other sites More sharing options...
scrimshanker Posted February 23, 2017 Author Share Posted February 23, 2017 Auto correct, should read cable Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 23, 2017 Share Posted February 23, 2017 its going wireless our end too. Most expect WiFi and 4g etc. There are issues with it but no one cares. who would buy Yale WiFi? But as a brand... Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
scrimshanker Posted February 23, 2017 Author Share Posted February 23, 2017 so what panels do you fit? Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 23, 2017 Share Posted February 23, 2017 do you mean me? Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
scrimshanker Posted February 23, 2017 Author Share Posted February 23, 2017 yep Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 24, 2017 Share Posted February 24, 2017 hkc and vanderbilt Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
GalaxyGuy Posted February 24, 2017 Share Posted February 24, 2017 12 hours ago, scrimshanker said: Has anyone used the Galaxy gx app? Ive been reading on the texecom forum about the utter disaster of their app and wonder if it was just texecom how got it so wrong or whether its industry wide. I am familiar with the GX app. As long as you have the latest panel firmware and the latest Ethernet module firmware, then the app works well. The initial connection isn't as easy as it should be, but apart from that it's okay. Always use a VPN to access _any_ internal devices. Port forwarding to alarm panels (and other devices) should be avoided. Quote Link to comment Share on other sites More sharing options...
scrimshanker Posted February 24, 2017 Author Share Posted February 24, 2017 funny you say that about a vpn as i use one for other things, but there is always something running software at each end to deal with it. how can you use a vpn on an alarm? do you have to run it on a pc in your home/office? Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted February 24, 2017 Share Posted February 24, 2017 If you have a decent router, then it will include a VPN option. This allows you to a single point of entry to your internal network and you can keep that point up to date with the latest firmware including the latest security patches. http://www.draytek.co.uk/information/our-technology/vpn-overview You connect to the VPN with your phone/laptop and run the app as if you are local to the panel. Unlike the low cost alarm modules/boards, the router will have a decent spec CPU/memory to handle the encryption and any attacks. Quote Link to comment Share on other sites More sharing options...
scrimshanker Posted February 24, 2017 Author Share Posted February 24, 2017 So is that pptp or ipsec? pptp isn't secure but the easiest to implement i get the router idea but most customers will have their providers standard which are rubbish in my humble opinion Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted February 24, 2017 Share Posted February 24, 2017 Ipsec if that is all you have. SSL based OpenVPN is one of the best options. If a decent router is too expensive, just use the router as the DSL MODEM and place a more capable device with OpenVPN behind it as a secure gateway to your internal network. Quote Link to comment Share on other sites More sharing options...
scrimshanker Posted February 24, 2017 Author Share Posted February 24, 2017 I get the theory but customers aren't going to pay for that. But I guess that's why home networks are so vulnerable! Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 24, 2017 Share Posted February 24, 2017 no need to worry as a consumer as they will sue the provider, or those that don't show the difference Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted February 26, 2017 Share Posted February 26, 2017 You can use a VLAN or DMZ. That way if the device is attacked it will not compromise the rest of the network. Obviously VPN would be a more secure option. The more secure options will always require better hardware. Quote Link to comment Share on other sites More sharing options...
james.wilson Posted February 26, 2017 Share Posted February 26, 2017 dmz is worst case on most routers? id say most customers don't care as long as it works.... Trying to explain the reasons why make you the over charging numpty who charged for stuff that wasn't needed Quote securitywarehouse Security Supplies from Security Warehouse Trade Members please contact us for your TSI vetted trade discount. Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted February 26, 2017 Share Posted February 26, 2017 Well yeah, you are putting it outside the firewall which makes it easier to compromise but then it can't be used to pivot on to the network, in a domestic situation anyway. I wouldn't recommend it but it's an option on lower end routers. Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted February 27, 2017 Share Posted February 27, 2017 3 hours ago, james.wilson said: dmz is worst case on most routers? id say most customers don't care as long as it works.... Trying to explain the reasons why make you the over charging numpty who charged for stuff that wasn't needed What about the alarm being attacked though? What do the installers do then ? More and more panels are being placed on-line with the use of phone apps connecting to open ports. Quote Link to comment Share on other sites More sharing options...
sixwheeledbeast Posted February 27, 2017 Share Posted February 27, 2017 Sign on the dotted line that the installer is not responsible for any issues that may occur from port forwarding? In reality the customer will rarely pay for a high end router. So you are left with a crap ISP one, ISP's will not support anything that is not there own to end users. Then most alarm companies don't want to take responsibility for service of the router. It's a bit of a tricky situation TBH, on a commercial site you can leave the responsibility to an IT dept or install your own service for your kit. Domestic is very different when consumers needs at a cost overrule security. I had a customer specifically ask for LAN use only the other day, due to not trusting remote access. I don't blame him but this is a first for me, most have no idea. Quote Link to comment Share on other sites More sharing options...
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