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Whats Best ???


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2 hours ago, norman said:

Cheers, why such a big admin to eng ratio? 

Bit misleading, 2 engs also needed office seats, couple of engs in pairs so just had one license per pair to start with.

The business covers a few sectors, some admin staff are function based, not sector based.  Efficient in many ways - but not for implementing protean!

Looking at the figures I gave it does seem admin heavy I admit!  However don't forget we we going from almost 100% paper-based to totally paperless - so actually admin load dropped hugely.

Long long overdue and very scary, but well worth it.

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On 14/04/2016 at 10:06 PM, jammin31 said:

I've heard about something called Click too

Clik was written for Daikin (air con installers) and as a result of the authors going solo, it has been taken up by plumbers and now some sparks since they got the licence from NICEIC to do the official version of the certs (they also do Gas Safe).

It could also be used by any 'service' type business i.e fac maint etc... and integrates with Sage nicely.

BUT it is of little to no use for alarms as it offers precisely zero specialist features in this direction. My mate works for them and says a few years back they considered it but them thought the maket too small and the competition too large already on that basis.

So, I've decided to take my work back underground.... to stop it falling into the wrong hands

 

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21 hours ago, Adam Whatford said:

Whats alarm master like on android phones/tablets as the boss is looking at software and in my sunwin days they used a web baised system that did not work if you had no signal

 

One of the big attractions of Protean was the way it syncs - it works perfectly offline, syncs when it can, and provides real time info at the office end to sync status for each job - so you know who's seen what and - crucially - when they saw it.  Can't remember exactly how AM did it but from memory was less effective than Protean when we looked in to it.

 

Now forgive me for the detail here as I'm straying into territory I know very little about (what's new!), but as I understand it from my IT geek, most of the online (servicem8 type) browser-based apps use the 'LocalStorage' browser cache (limited to 2Mb on Android and 5Mb on Apple).  Lots of these companies prefer to go Apple-only because they can use non-standard methods for local data storage and test/guarantee they'll work (limited range of devices to check) - whereas with Android there are an unlimited array of devices to worry about compatibility with so they're stuck with established proscribed methods and all their limitations.  Protean built their own sync system from the ground up in their own app - which had my IT guy murmuring with appreciation (strange what gets them excited) - and it avoid all of this.  It is apparently a tricky thing to do, but they have pulled it off totally.

 

Matt

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