al-yeti Posted February 26, 2016 Share Posted February 26, 2016 Picture of ipolis site Also your phone is showing WiFi is on , turn it off before trying Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 ok Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 26, 2016 Share Posted February 26, 2016 So new Upto date pic of Samsung ipolis site logged in showing product Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 don't understand sir ? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 26, 2016 Share Posted February 26, 2016 Why is time 4.29am So Samsung shows it can see the DVR But app is saying cannot connect Disconnect WiFi on phone before trying Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 if i diconect wifi from mobile how can i see the app ? Quote Link to comment Share on other sites More sharing options...
ElecTech Posted February 26, 2016 Share Posted February 26, 2016 Where are you from? Certain countries block some sites for all sorts of reasons, or phone providers putting blocks on things? Â The Samsung DDNS would only be hitting the DDNS servers and displaying the info on his screen? Â I know the middle east has big restrictions?? Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 idid but also not connect  this time pic from dvr     http://www.smmms.net/p/444.jpg i'm from saudi arabia asia Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 26, 2016 Share Posted February 26, 2016 Look app doesn't always work when connected to WiFi in the place of the DVR Take your phone elsewhere and connect to another WiFi source In ksa not everyone has data allowance so hence I understand why you want to do it via the WiFi But in this case from the DVR location I would concentrate in getting it to work via local IP not ddns unless your out and about I don't know why the app does this , but i have seen this occur on many iphones Am I making sense , not to many lol So first steps you have done , local.PC can see the webserver and Samsung can see your DVR Your just stuck with the app ------- Earlier on it would work because you had dhcp and hadn't tried via the app then we went onto ddns which also might not work because via WiFi it doesn't always depending on setup So if your at home with DVR and connected to WiFi , set all back to IP address internally has to work ------ Also he doesn't have restrictions because Samsung can see the device , and he can still make it work on the internal network Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 can you plz sir help me online ? Quote Link to comment Share on other sites More sharing options...
ElecTech Posted February 26, 2016 Share Posted February 26, 2016 He is trying... Do samsung have an middle east technical support number you can perhaps get them to team view in and have a look? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 26, 2016 Share Posted February 26, 2016 Lol Samsung won't do jack , he's almost there though Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 26, 2016 Author Share Posted February 26, 2016 no support her from samsung Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 27, 2016 Author Share Posted February 27, 2016 can any one contact me with team viewer to see the setting of the router Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 27, 2016 Share Posted February 27, 2016 Router is not problem , because Samsung can see the DVR Have you tried connecting outside of WiFi with DNS or inside WiFi with direct IP on app? As said before this is common with some of there machines to playup when trying to connect internally using the DNS route Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 27, 2016 Author Share Posted February 27, 2016 i try with direct ip works good  from another wifi net work also not work Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 27, 2016 Share Posted February 27, 2016 Ok so direct is good another WiFi not , tell me all settings on DNS screen shot will do and which password are you using for the app Also do you still have dmz currently for the DVR as that will rule out the router further I assume IP on DVR 192.168.1.200 and dmz is the same (although) remove dmz later Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 27, 2016 Author Share Posted February 27, 2016 why don't you try with team viewer sir ? and you can see all settings from my laptop plz Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 27, 2016 Author Share Posted February 27, 2016 i make it vedio i upload it now hold on Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 27, 2016 Author Share Posted February 27, 2016 can you see this vedio i take it for the settings  http://www.smmms.net/p/2.mp4 Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 27, 2016 Share Posted February 27, 2016 I didn't watch all that but you back to first problem Set to static not dhcp You have also changed the port number I think to a different range ie 4528 which also has to be put into the app Point is don't keep changing things on the ports otherwise you will go in circles Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 27, 2016 Share Posted February 27, 2016 Ok I saw a bit more You have set dhcp on DVR which is giving it IP 192.168.1.8 Then you dmz 192.168.1.200 which won't do anything You must set the DVR same as dmz IP , dmz will help you make it work without worry about port forwarding , once you have it working you can look to change that after Set DVR STATIC 192.168.1.200 SAME AS DMZ I like title "epic" Quote Link to comment Share on other sites More sharing options...
Amr Mohamed Gad Posted February 28, 2016 Author Share Posted February 28, 2016 the point now is if i make it statice ip adress can i see the app from another place ? Quote Link to comment Share on other sites More sharing options...
al-yeti Posted February 28, 2016 Share Posted February 28, 2016 Yes because, Samsung ddns will know your IP, the dmz will forward traffic to the fixed IP , (dmz being static IP of your DVR) Quote Link to comment Share on other sites More sharing options...
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