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Resetting Engineer & Grandmaster Codes On Risco Agility 3


budda

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My alarm installer is a cabbage and has left me with an alarm system that doesn't seem to be operating smoothly.

He left me an engineers installation manual but the grandmaster code he wrote down doesn't work.

 

[Link removed] details [...] to default the Grandmaster and Engineer codes back to the documented [codes]

 

So I took the panel off the wall and carried out the following steps:

 

[Defaulting details removed]

 

[...] then reconnecting power makes the panel announce a tamper error and refuses to do anything on the keypad.

 

Putting DIP switch 3 back in to the on position stops the errors but wont let me change PIN codes. So i'm stuck at the moment.... what's the missing steps to complete a reset and change of the engineer and grandmaster codes ?

Edited by datadiffusion
No links to engineer manuals or defaulting info please
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call your installer

 

Sadly that's my problem: The one man band installer has been AWOL since last summer. After giving up calling and emailing him last autumn I finally got around to taking a look at what he installed this weekend.

I have no installer to call  :(

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Sadly that's my problem: The one man band installer has been AWOL since last summer. After giving up calling and emailing him last autumn I finally got around to taking a look at what he installed this weekend.

I have no installer to call :(

Plenty of installers , maybe panel is blocked hence defaulting won't work and you must get an installer who either knows how or install a new panel

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Plenty of installers , maybe panel is blocked hence defaulting won't work and you must get an installer who either knows how or install a new panel

 

My panel is less than 12 months old so I really do hope something as drastic as a new panel isn't on the cards.

 

Does such a blocking capability exist for Risco Agility alarms? I couldn't find anything in the engineer's manual.

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Okay - progress! It seems the tamper problem only occurs *if* I also have DIP switch 2 flicked to ON which I did in order to connect the audio voice message output to my home Sonos network (worked great!)

 

So are we allowed to talk DIP switches if it's not about grandmaster resetting -- as i've got that done now?

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  • 3 years later...

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