shamanblue Posted January 10, 2016 Share Posted January 10, 2016 Hi. I've had the GX Remote working on my Galaxy Dimension panel for several weeks now, all functions were working including group setting and output switching. Since last week the app cannot connect to the panel. I haven't changed any settings and my older app Selfmon VKP which uses the same port number is still working no problem so I don't think it's my panel or ether net card. Any advice would be appreciated. Thanks Dimension 48 version 6.92 Ethernet card version 3.02 Quote Link to comment Share on other sites More sharing options...
norman Posted January 10, 2016 Share Posted January 10, 2016 Hi, does the supplier provide support? Quote Nothing is foolproof to a sufficiently talented fool. Link to comment Share on other sites More sharing options...
shamanblue Posted January 10, 2016 Author Share Posted January 10, 2016 Hi, there was an email address for the developer for feedback, i emailed the issue a week ago but got no reply. Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted January 10, 2016 Share Posted January 10, 2016 The app auto updated recently. Not sure if that is at the root of the issue. Have you tried adding as a new site? Quote Link to comment Share on other sites More sharing options...
shamanblue Posted January 10, 2016 Author Share Posted January 10, 2016 Hi yes tried new site.. Also tried rolling back app to older version but still had the same issue. Also tried another smartphone It appears to connect but then displays LOST CONNECTIVITY WITH PANEL. Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted January 10, 2016 Share Posted January 10, 2016 Have you tried entering eng mode and power cycling the Ethernet module? Ie. Remove/restore power to it. Quote Link to comment Share on other sites More sharing options...
shamanblue Posted January 11, 2016 Author Share Posted January 11, 2016 You got it. Got in the attic and power cycled ethernet card, app is working again. I had only done a restart from rkp before, I wrongly thought that would reset the card. Funny how the Selfmon app continued to work. Thanks Galaxy Guy. ☺ PS I do like the output switching and the group setting on the Honeywell app Quote Link to comment Share on other sites More sharing options...
GalaxyGuy Posted January 12, 2016 Share Posted January 12, 2016 The E080-4 Ethernet module firmware is now at 3.05, so probably a few fixes applied since 3.02... Yes, I need to add some more features to the SelfMon app. I still use guard codes to switch outputs at home - means I can use the keypad as well as the phone - more convenient for opening the garage door on the way out than messing with the phone. Quote Link to comment Share on other sites More sharing options...
shamanblue Posted January 16, 2016 Author Share Posted January 16, 2016 Yes I use the guard codes for outputs too. I think I know who you are now galaxyGuy... Quote Link to comment Share on other sites More sharing options...
lpja Posted March 12, 2016 Share Posted March 12, 2016 I can connect to my flex 20 with the app but I still get 'Groups Not Configured' and I have not control of outputs. In regards to the outputs the app says the panel needs a firmware upgrade. Any ideas???? Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.